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Computer User Support Specialist

Training Program

Credential(s) Offered

Industry certification, Employment

Method of Delivery

In Person

When offered

Daytime Hours, Evening Hours, Weekends

Instructional Program (CIP)

Computer Support Specialist. 111006

Description

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems

Details

Program Length (Weeks)

5

Hours

100

Entrance Requirements

High School Diploma or Equivalent

School

Infosec Technology

WIOA Approved Program

Yes

Training Location(s)

240 N James Street, Suite B2, Newport, Delaware

Local WIB

1 - Statewide

Name of Credential

ASP-Helpdesk Support

Type of financial aid offered or have access to

N/A

Refund Policy

Refund Policy:

  1. After .01% enrollment time of course, 80% of remaining tuition
  2. After 5% to 9.9% enrollment time, 70% of remaining tuition
  3. After 10% to 14.9% enrollment time, 60% of remaining tuition
  4. After 15% to 24.9% enrollment time, 55% of remaining tuition
  5. After 25% to 49.9% enrollment time, 30% of remaining tuition
  6. After 50% or more enrollment time, student is obligated for full amount of tuition.

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

Yes -

Is this proposed curriculum considered a nontraditional program of training services for women?

No

Is this proposed curriculum considered a nontraditional program of training services for men?

No

Cost Items

Books (Estimated)

$75.00 CompTia A+

Testing/Exam Fees

$250.00 CompTIA

In-State/District Tuition

$2,250.00

Out-of-State/District Tuition

$2,250.00

Total In-State Program Cost

$2,575.00

Total Out-of-State Program Cost

$2,575.00

Demand Occupation(s)

15-1232.00Computer User Support Specialists
$40.00 per hour
Required Certification: Helpdesk Support

Provider Status

Approved

Address

240 N James Street, Suite B2, Newport, Delaware 19804

Phone Number

(302) 342-0880

Fax Number

(302) 342-0883

Web Address

http://www.infosectechnology.net

Last Updated

Jun 25, 2024

Created

Jun 03, 2024

Renewal

Jul 01, 2025

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