at Public Consulting Group in Dover, Delaware, United States
Job Description
Overview Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston , Massachusetts, PCG has over 2 , 500 professionals in more than 60 offices worldwide. PCG’s Education practice offers consulting services and technology solutions that help schools, school districts, and state education agencies/ministries of education to promote student success, improve programs and processes, and optimize financial resources. To learn more, visit http://www.publicconsultinggroup.com/education/. The Chief Data Officer – Education, is the senior executive responsible for supporting the effective use and management of data across multiple products and initiatives in the PCG Education Services practice area. Within the domain of this executive’s core responsibility are the data strategy, governance, and operations associated with PCG education technology products and consulting projects that manage and leverage information to meet client and business objectives. The Chief Data Officer will be instrumental in helping PCG and its clients understand how data can be used to modernize and enhance teaching and learning; automate processes related to moving and reporting data; and alleviate much of the administrative burden placed upon agencies and schools in the areas of data management and reporting. Primary to the Chief Data Officer’s responsibilities are building awareness and literacy of relevant trends, technologies, and standards in data management among consulting and technology staff team members; as well as building capacity of the organization to better lead and serve clients. To help execute these responsibilities effectively, the Chief Data Officer will develop and execute an enterprise data strategy that will directly help the Practice. They will: + Achieve growth goals across all data products and services to states and school districts; + Align PCG education data solutions and services with industry standards to facilitate interoperability, data quality, and effective use of information to guide decision-making; + Understand national, state and local reporting and other data use requirements in the education context and help PCG manage data to support key client needs; + Enable data to be used for client insights, service innovation, and new product development; + Satisfy operational requirements such as retention, archival and deletion of data; + Manage data more effectively and consistently across its lifespan; + Streamline and continuously improve the ways in which data is ingested into PCG Education products so that it aligns with client needs and industry best practice; + Build the capacity and mentor analysts and other staff members in their responsibilities to document data flows, integration requirements, and client reporting/data use needs. The Chief Data Officer reports to the Associate Practice Area Director, and works closely with PCG Education Executive Team, PCG Education service line leads, product owners, analysts, consultants, and IT professionals who are responsible for technology products that manage client data. Responsibilities Data Strategy The Chief Data Officer will be responsible for defining, developing, and implementing a PCG education data strategy. The PCG Education Data Strategy must: + Encompass and embrace strategic, tactical, and operational needs; + Enable access to data for analytical thinking and innovation; + Acknowledge and include current data standards and industry direction; + Include current technology products and address current data management opportunities within these products; + Engage in Education Industry Standards bodies to inform decisions, shape direction, and ensure positive impact on PCG clients; + Establish an Education products Data Roadmap and gain consensus and buy-in from key stakeholders; and + Identify new kinds, types, and sources of data to enable innovation and insights throughout the PCG education practice. Data Governance The Chief Data Officer will establish and sustain a data governance system that aligns data stewardship with the overall data strategy. Responsibilities will include but will not be limited to: + Organize and lead a data governance council within the practice area, that will provide executive sponsorship for and oversight of governance policy creation and compliance; + Identify and standardize the use and governance of data and analytics with appropriate oversight; and + Define, manage, and advance enterprise information management principles, policies and programs for stewardship, advocacy, and custodianship of data. Data Management and Operations The Chief Data Officer will have responsibility for practice area Data Management and will influence the overall technical strategy for data collection, operations, reporting and analytics, with responsibilities that will include but will not be limited to: + Define, manage, and advance PCG education information data management principles; + Assure the appropriate use of information, taking into consideration changing security requirements, privacy needs, ethical values, societal expectations, and cultural norms, in cooperation with the Chief Information Officer, and others (e.g., InfoSec, IT teams, Business Teams, etc.); and + Assure the data strategy, and data management policies, standards, and procedures address the full life cycle for data ingested or created via PCG education tools and initiatives. Qualifications + A bachelor’s or master’s degree in business administration, computer science, data science, information science or related field, and equivalent work experience. + 8-10 years of leadership experience, with most of that experience aligned with Data Strategy and Data Management. + Experience with data within the Education Industry is highly desirable, including – familiarity and working knowledge of Common Education Data Standards (CEDS) and interoperability standards (e.g., Ed-Fi, SIF, and IMS Global, etc.). + Experience in legal and regulatory areas are also desirable. + Five or more years of progressive leadership experience in leading successful cross-functional teams and enterprise-wide programs, operating and influencing effectively across the organization and within complex contexts. + Excellent oral and written communication skills, including the ability to explain digital concepts and technologies to non-technical audiences, and business concepts to technologists. + Experience integrating complex, cross-department processes, and information strategies. + Experience with data analytics using the latest BI frameworks and appropriate data mining, machine learning and/or artificial intelligence techniques. + Broad experience in multiple competency areas of data and analytics delivery + Excellent business acumen and interpersonal skills; able to work across business lines at a senior level to influence and effect change to achieve common goals. + A strong commitment to building a diverse and inclusive team culture. + The ability to describe business use cases/outcomes, data sources and management concepts, and analytical approaches/options. The ability to translate among the languages used by executive, operational, IT and analytic stakeholders. + Information strategy experience – Experience in strategic technology planning and execution, and policy development and maintenance. + Analytical skills – Outstanding analytical and problem-solving abilities. + Demonstrated knowledge of the following is desired: data structure, information systems/tools, related software and data management, and record-keeping policies and practices in a complex organizational environment. + Proven ability to balance team and individual responsibilities, build teams and consensus, get things done through others not directly under his/her supervision
