at State of Delaware in Dover, Delaware, United States
Job Description
Responsible for managing the day-to-day office operations of the Division of People & Culture and providing confidential administrative support to the Director. The position manages the Director’s calendar, coordinates administrative workflows and logistics, prepares correspondence and meeting materials, maintains records, and tracks assignments and follow-up actions to support timely and effective delivery of the Division’s work.
Working within priorities established by the Director, the employee independently organizes office activities, implements and improves administrative procedures, and resolves operational issues within delegated authority. The employee provides administrative and logistical support for initiatives involving organizational culture and climate, employee engagement and recognition, learning and development, leadership development, and workforce analytics. Success requires sound judgment, discretion, attention to detail, and a responsive, people-centered approach to working with employees, agency leaders, and partners.
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JOB REQUIREMENTS for Office Manager Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Six months' experience in evaluating office operations such as workflow, priorities, and performance and making recommendations for improvements.
- Two years' experience in performing administrative specialist work such as composing official documents, drafting and distributing communications or other materials, tracking and resolving issues with workflow, assisting with research, special projects or data/information management, or other similar work in support of administrative, technical, program, and/or office operations.
- Two years' experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.
- Two years’ experience in collecting, compiling, and evaluating data from multiple sources to prepare reports, letters, or other administrative documents.
- One year of experience in providing guidance and consultation to management, customers, and others on administrative matters.
