at Beebe Healthcare in Millsboro, Delaware, United States
Job Description
Overview
We are seeking a highly organized, self-motivated Home Health Administrative Assistant to support the day-to-day operations of our growing Home Health agency. This role is ideal for an individual who thrives in a fast-paced environment, excels at multitasking, and takes initiative to ensure administrative processes run smoothly.
The Home Health Administrative Assistant serves as a key resource for staff, patients, families, and community partners by providing exceptional administrative support, maintaining accurate records, and ensuring efficient office operations.
Responsibilities
Administrative Support
- Answer and direct incoming phone calls in a professional and courteous manner.
- Greet visitors and provide assistance as appropriate.
- Manage incoming and outgoing mail, email, and fax communications.
- Draft, prepare, and distribute correspondence, reports, meeting minutes, and other agency documents.
- Maintain accurate filing systems, both electronic and paper.
- Respond to inquiries and direct calls or requests to the appropriate staff member.
- Provide professional customer service to employees, patients, families, vendors, and community partners.
- Maintain confidentiality of all agency information.
Office Management
- Coordinate office activities and administrative workflows.
- Maintain office supply inventory and place orders as needed.
- Schedule meetings and prepare meeting materials.
- Manage calendars and appointments for agency leadership.
- Ensure office equipment is functioning properly and coordinate repairs when needed.
Record Keeping, Reporting & Documentation
- Maintain agency administrative records and personnel files.
- Ensure documents are organized, current, and securely stored.
- Track employee licenses, certifications, training records, and expiration dates.
- Assist with maintaining compliance-related documentation.
- Assist with new hire onboarding paperwork and orientation preparation.
- Maintain employee records and personnel documentation.
- Assist with employee communications and announcements.
- Prepare routine reports and spreadsheets as requested.
- Perform data entry and maintain agency databases.
