at CITY OF MILFORD in Milford, Delaware, United States
Job Description
Job Summary: The Public Works Equipment Operator – Solid Waste is responsible for
the safe operation of side-load and/or rear-load truck and ancillary equipment on
assigned route to service customers while providing excellent customer service. Deliver
solid waste/recyclables to designated disposal facility. Manage container inventory,
delivery and repairs.
The Public Works Equipment Operator – Solid Waste shall be committed to the mission, vision
and values of the City and demonstrate such through ethical conduct, community stewardship,
individual initiative and responsive service. The Public Works Equipment Operator II-Solid
Waste shall demonstrate leadership, management and technical skills through effective
communication and collaboration, proper use of team resources, progressive decision-making,
personal accountability and responsibility.
Supervision Received: Work is performed under the general supervision of the Streets &
Utilities Supervisor.
Essential Job Functions: An employee in this position may be called upon to do any or all of
the following essential duties:
• Operate Heavy Equipment: Safely operate side-load and/or rear-load refuse vehicles
on a designated route of apartments, office buildings, residential customers,
commercial customers or sites of contained refuse/recycling and hauling to disposal
sites.
• Bulk Pick-Up Operations: Responsible for weekly bulk pick-ups for residential and
commercial customers.
• Vehicle Inspection and Reporting: Performs pre/post inspections for vehicles to
ensure proper operation; reports any malfunctions to supervisor and Head Mechanic.
• Customer Non-Compliance: Responsible for reporting residential and commercial
customer non-compliance to include but not limited to improper container
placement, blocked containers and excessive trash.
• Customer Service: Answer routine customer questions related to refuse schedule
and service and provide customer focused service.
Daily Forms Completion: Responsible for completing all required daily forms and
returning to the designated area as determined by the supervisor.
• Container Inventory and Delivery: Responsible for container inventory and
delivering, replacing and inspecting of containers.
• Annual Container Audit: Performs annual asset management audit and inspection of
containers to determine a replacement schedule.
• Dumpster Maintenance: Performs dumpster maintenance to include repairs, painting
and wheel replacement.
• Heavy Equipment Operation: Responsible for the safe economical and efficient
operation of all pieces of heavy refuse equipment; side-load and/or rear-load vehicles
and delivery lift truck.
• On-Call Support: Work scheduled on-call duties after hours, as needed, for special
events and weather related-emergencies.
• Public Works Assistance: Assist the other divisions of Public Works when necessary
as directed by the Solid Waste & Facilities Supervisor.
• Additional Duties: Performs related work as required.
Essential Functions, Qualifications, & Knowledge, Skills, and Abilities (KSA) for Employment:
An employee in this class must have the following knowledge, skills, and abilities upon
application:
Knowledge
• Understanding of the hazards, safety rules, and precautions in refuse collection
and heavy equipment operation.
• Applicable Federal, State, and local laws, rules, regulations, standards, codes, and/or
statutes of assigned areas of responsibility.
• Heavy equipment operation as applicable to landfill and transfer station operations.
• Safe work practices applicable to required equipment maintenance and techniques.
• Basic waste material identification and proper safe handling.
Skills
• Multi-task and work independently.
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor,
and the general public, sufficient to exchange or convey information and receive work
direction.
• Effectively managing time and resources to ensure work is completed efficiently.
• Exceeding customer needs, building productive customer relationships, and
taking responsibility for customer satisfaction.
Abilities
• Navigate and use electronic devices to manage work orders and receive and/or send
emails.
• Read electronic maps and navigate streets safely and effectively.
• Exercise independent judgment in accordance with established policies and practices.
• Communicate clearly and concisely, both verbally and in writing.
• Demonstrate positive behavior and maintain cooperative and effective working
relationships with City employees, various businesses and agencies and the
general public.
