at State of Delaware in Frankford, Delaware, United States
Job Description
As a Social Service Technician, you'll be the direct first point-of-contact, fulfilling the needs of all that comes into the facility and educating on the needs-based benefits offered by DSS. You'll work the receptionist desk where you will greet all those walking in, manage all correspondences, and handle appointments for DSS Staff. At times, you'll redirect clients to appropriate outside resources for services not provided by DSS. Other duties include monitoring general log sheets and scanning/filing documents. Your role ensures clients receive expedient and efficient service to fulfill their needs.To view the entire job announcement and apply, Click Here.
JOB REQUIREMENTS for Social Services Technician
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Six months experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.
- Six months experience in record keeping.
- Knowledge of health or human services support such as interviewing clients and assessing personal, health, social or financial needs in accordance with program requirements or coordinating with community resources to obtain client services.
- Knowledge of using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
