at University of Delaware in Newark, Delaware, United States
Job Description
University of DelawareEqual Employment Opportunity Statement
The University of Delaware is an Equal Opportunity Employer which encourages applications from Minority Group Members, Women, Individuals with Disabilities and Veterans. The University's Notice of Non-Discrimination can be found at http://www.udel.edu/aboutus/legalnotices.html
Job No: 503658
Work Type: Staff
Location: Newark, DE
Categories: Administrative Support, Full Time
Pay Grade: 30E
Context of the Job:
The Business Administrator I will support the College of Engineering’s efforts to engage with corporate partners in areas of workforce development, technical services, and sponsored research. This individual will report directly to the Senior Business Officer (SBO) and will be expected to interface regularly with the Associate Dean for Corporate Engagement and Entrepreneurship (ADCEE) and Associate Dean for Research (ADR). The incumbent will interface directly with corporate partners as well as internal stakeholders such as SBO, College and Department leadership, and individuals in the business, research, and legal offices at the University. The incumbent will manage the day-to-day administrative and financial operations of corporate partnerships, ensuring seamless communication, accurate financial tracking, and flawless execution of partnership benefits. The incumbent must use initiative, independent judgment and decision-making skills in carrying out the essential functions of the position.
Major Responsibilities:
Partner Relationship & Data Management:
- Serves as initial point of contact for the Corporate Partnership Program (CPP). Independently fields routine inquiries and routes urgent or high profile partnership inquiries to ADCEE.
- Provide high quality customer service to corporate partners related to contracts, invoicing, and tracking the types and outcomes of benefits provided to corporate partners as part of the COE CPP.
- Onboards corporate partners into the (CPP), including contract signing, confirming benefits, entering partnership details in customer relations management system (CRM; Salesforce), and establishing clear lines of communication for various selected benefits, e.g., UD Career Center for jobs postings.
- Tracks progress of partnership, confirming timely delivery of specific benefits, and assists ADCEE in preparing annual reports to corporate partners in time for membership renewal.
- Interfaces with COE Sr Events Manager, Chief-of-Staff, and Communications Team to ensure corporate partners are appropriately engaged for events, newsletters, recognition, and other benefits associated with CPP.
Financial & Administrative Support:
- Manages all back-end billing and accounts receivable associated with CPP, ensuring that membership fees are received and routed appropriately to college and department units.
- Works with ADCEE and SBO to track revenue, expenses, and outcomes associated with CPP, which requires navigating UD internal accounting systems as well as CRM.
- Assists ADCEE, ADR, and SBO in preparing budget information, billing, and financial tracking for corporate service agreements, gifts, and, when requested, sponsored research.
- Works closely with clients to build event budgets for review and approval; suggests cost-savings measures and works to reduce event waste and excess expenses.
- Manages all vendor payments; prepares line-item statement of expenses for the client; and reconciles all expenses in the Concur system.
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Equal employment opportunity, including veterans and individuals with disabilities.PI286666042
