SEAFOOD CLERK

at ShopRite in Wilmington, Delaware, United States

Job Description

ShopRite Seafood Clerk Job Description

1. Purpose & Role
   ShopRite’s Seafood Clerk plays a key role in delivering a great customer experience while maintaining and operating the Seafood Department. The position focuses on preparing, packaging, and displaying fresh and frozen seafood according to company standards, ensuring product quality, freshness, and presentation 

   Job Summary

   • Deliver prompt, courteous customer service in the Seafood Department.

   • Prepare and pack out fresh and frozen seafood following approved procedures.

   • Maintain product quality, freshness, and proper storage conditions.

   • Assist customers with seafood selection, preparation, and pricing 

   Minimum Qualifications

   • Proficient in reading, writing, speaking, and understanding English.

   • Ability to handle fresh, dried, and processed seafood, shellfish, spices, and powders without allergic reactions.

   • Tolerance for dust and chemical agents during housekeeping.

   • Basic math skills.

   • Physical ability to stand/walk for shifts, lift up to 50 lbs., and perform repetitive tasks.

   • Friendly, helpful customer interaction skills.

   • Ability to work all assigned schedules and follow time/attendance policies 

   Essential Job Functions

   • Greet customers promptly and provide service assistance.

   • Follow procedures for receiving, code-dating, preparing, storing, price-marking, scaling, and restocking seafood.

   • Differentiate between seafood types by taste, preparation, use, and pricing.

   • Control freshness and quality of products.

   • Handle damaged or spoiled goods per company policy.

   • Check and report refrigeration equipment issues.

   • Calculate gross margins and retail prices when needed.

   • Maintain a clean, organized, and safe work environment; sanitize surfaces, utensils, and equipment.

   • Keep floors clear of debris and spills.

   • Lift and transport merchandise, check prices, and promote promotions 

   Work Environment
   The role involves standing, bending, twisting, reaching, pushing, pulling, and lifting. It requires attention to sanitation standards, safety regulations, and teamwork. The position is part of ShopRite’s service priorities of Safety, Friendliness, Presentation, and Efficiency 

   Typical Day

   • Opening and closing the Seafood Department.

   • Restocking shelves, organizing displays, and ensuring proper product rotation.

   • Assisting customers with seafood purchases.

   • Performing inventory and quality checks.

   • Maintaining cleanliness and safety compliance.

   This role is ideal for someone who enjoys working with food, values customer service, and is comfortable in a fast-paced retail environment.