at Bally's Dover Casino Resort in Dover, Delaware, United States
Job Description
Responsibilities:
- Observes the facility through the pan, zoom and tilt cameras and records all pertinent activity on the Surveillance system.
- Coordinates with the supervisor to record the questionable activity for review and possible use as evidence in court.
- Conducts the same type of observations of the gaming areas as directed.
- Responsible for the detection of cheating, theft, and other illegal activities.
- Prepares daily logs of all pertinent activity.
- Logs and marks video clips and stores them in one of several repositories on Surveillance system.
- Observes the facility entrances, the cashiers' cage, vaults and count rooms.
- Observes and verifies chip fills and kiosk cassette fills.
- Monitors fire alarm panel and coordinate the response to fire alarms and system troubles, notifying proper persons in accordance with established procedures.
- Makes timely notification to appropriate management, supervisors, Delaware State Lottery, and /or the Division of Gaming Enforcement.
- Monitors Security radio transmissions.
- Monitors Slots Management, DSX Door Access, Fire Panel and Biometrica computer systems.
- Coordinates response to hold-up alarms.
- Provides exceptional customer service.
- Works safely, following all established safety rules and regulations.
- Communicates effectively with co-workers, supervisors and guests.
- Follows all relevant policies and procedures.
- Performs other duties as assigned.
