at Bally's Dover Casino Resort in Dover, Delaware, United States
Job Description
Responsibilities:
- Responsible for maintaining adequate levels of coin/currency in the Cashiers' Cage (Vault, Main Bank and Marker Bank) at all times.
- Provides exceptional customer-service
- Works safely, following all established safety rules and regulations
- Communicates effectively with co-workers, supervisors and guests
- Follows all relevant policies and procedures
- Assures that floor locations are adequately impressed (automated Currency Transaction Kiosks and automated Jackpot machines).
- Verifies that coin shipments and currency bank deposits are prepared accurately and timely.
- Ensures that contents of the vault are organized so they can be readily counted at shift change.
- Prepares and completes all job related paperwork which includes, but not limited to, cash count sheets, coin transfers, bank summary sheets, check disbursements for jackpot payout and other value items.
- Completes currency transaction reports as/if required by law.
- Reconciles inventories at end of assigned shift, including but not limited to F&B cashier, coin cashier, slot attendant and others.
- Responds promptly to all telephone inquiries.
- Forwards to accounting all end of shift and end of day paperwork for review and retention, and responds promptly and accurately to all inquires from accounting.
- Reconciles automated jackpot machines, as required. .
- Reconciles CTKs as required.
- Safeguards assigned cash drawer and Casino assets.
- Counts and verifies all transactions in Cage at beginning and end of shift.
- Makes change and exchanges tickets/change for cash.
- Maintains jet sort equipment by clearing coin jams and changing coin bags.
- Maintains accurate cage cash transmittal forms and other paper work.
- Maintains confidentiality of Casino Operations data.
- Prepares and completes all job-related paperwork which includes, but not limited to, cash count sheets, coin transfers, bank summary sheets, over/short vouchers and other value items.
- Maintains the integrity of Delaware Gaming equipment and secure all company assets and property at all times.
- Performs other duties as assigned.
