Employment Specialist / Job Coach

at Rise Services in Dover, Delaware, United States

Job Description

• Conduct employment assessments to identify each participant's strengths, interests, skills, and career goals.

• Develop individualized employment plans using a person-centered approach.

• Identify barriers to employment and coordinate resources to support successful outcomes.

• Coach participants in resume development, interviewing, workplace communication, and professional behavior.

• Conduct mock interviews and job readiness activities.

• Teach workplace expectations, soft skills, and employment success strategies.

• Assist participants with job searches using online job boards, networking, employer outreach, and community resources.

• Match participants with employment opportunities that align with their interests and abilities.

• Coordinate applications, interviews, and hiring activities.

• Advocate for reasonable workplace accommodations when appropriate.

• Provide on-site and community-based job coaching.

• Support participants during onboarding and skill development.

• Assist individuals with learning job duties, workplace routines, and communication with supervisors and coworkers.

• Monitor progress and provide ongoing support to promote long-term employment retention.

• Complete timely service documentation, progress notes, and required records.

• Maintain documentation in accordance with Medicaid and organizational requirements.

• Track employment outcomes including placements, hours worked, wages, and employment retention.

• Develop relationships with local employers to increase employment opportunities.

• Attend hiring events, job fairs, and community networking activities.

• Collaborate with families, support coordinators, schools, and other community partners to coordinate services.