at University of Delaware in Newark, Delaware, United States
Job Description
University of DelawareEqual Employment Opportunity Statement
The University of Delaware is an Equal Opportunity Employer which encourages applications from Minority Group Members, Women, Individuals with Disabilities and Veterans. The University's Notice of Non-Discrimination can be found at http://www.udel.edu/aboutus/legalnotices.html
Job No: 503375
Work Type: Staff, Part-Time
Location: Newark, DE
Categories: Part Time, Adminstrative Support, Student Affairs & Services
Position Title: Academic Support Coordinator
College/Department: College of Agriculture & Natural Resources (CANR), Office of Undergraduate Student Services
Location: Newark, DE Classification: This is a part-time, non-benefitted position offering 20 to 29.5 hours/week. Position and hours available based on current ongoing office needs.
Pay Range: $21 - $24 per hour, commensurate with experience
Hours: The position follows the department’s standard operating schedule of 8:00 a.m. to 4:30 p.m., Monday through Friday. We are seeking an individual available to work in person four days per week, approximately 6–7 hours each day.
About the Position:
The College of Agriculture and Natural Resources (CANR) at the University of Delaware seeks a detail-oriented, customer-focused Academic Support Coordinator to join the Undergraduate Student Services Office on a part-time basis. This position plays a vital role in supporting CANR’s mission to feed the world and protect the planet by ensuring exceptional service to current and prospective students, faculty, and staff. Reporting to the Senior Assistant Dean, the Academic Support Coordinator provides comprehensive administrative, fiscal, and event coordination support for a dynamic office that serves over 1000 undergraduates across 14 majors. The primary responsibilities of this role involve working closely with our Associate Director of Recruitment to manage and organize highly curated prospective student tours and visits, acting as the front-facing person of our office to handle walk-ins and phone calls, and managing various daily office operations such as financial transactions. This is an excellent opportunity for an organized, detail-oriented, personable professional who thrives in a fast-paced academic environment and enjoys engaging with students, families, and colleagues across the university community.
Major Responsibilities:
- Professionally, effectively, and efficiently, serves as the first point of contact, both in person and on the phone, for CANR’s Undergraduate Student Services Office. Handles all daily incoming calls and walk-in inquiries from faculty, staff, students, parents, and the public.
- Performs routine and non-routine administrative and records processing duties ensuring confidentiality with all matters.
- Interprets and communicates UD academic policies and procedures to faculty, current students and staff regarding UDSIS, grading and registration questions, student policies and procedures, student crisis issues, referrals, scholarships, transfer credits, admission, readmission, etc.
- Represents the Undergraduate Student Services Office and the college by arranging very extensive recruitment visits for prospective students and their families including the scheduling of faculty as well as facility and farm tours with student Ag Ambassadors.
- Welcomes and engages with prospective families during campus visits.
- Assists with responding to inquiries from prospective students.
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Equal employment opportunity, including veterans and individuals with disabilities.PI285747614
