at Bally's (Dover Downs) in Dover, Delaware, United States
Job Description
Responsibilities:
- Conducts daily pre-shift meetings with cocktail servers and bartenders, setting daily expectations to include events, safety concerns, and department goals.
- Maintains appropriate staffing levels for casino floor & bars.
- Maintains all bar par levels, submits liquor requisitions, stocks inventory, and assists with special events and banquets.
- Assists Beverage Manager with monitoring established budget for payroll, sales, liquor, and supplies.
- Ensures proper training for all new hires and conducts quarterly training for all department employees.
- Prepares daily server evaluations on cocktail servers and bartenders to ensure speed of service and adherence to alcohol policies.
- Ensures proper bar displays with current sponsor and/or partner products.
- Ensures that workplace hygiene, occupational health, safety, and security procedures are followed daily.
- Ensures “safe serving of alcohol” practices are communicated with the cocktail servers and bartenders, to include over-serving and terminating service to guests if necessary.
- Ensures staff is carding anyone under the age of 30 for cigarettes and liquor.
- Responsible for Beverage Department compliance with all company procedures and policies on assigned shift and attending all company classes and meetings.
- Updates cost transfers and liquor spill sheets weekly.
- Completes payroll on assigned shift.
- Monitors proper security procedures of all alcohol in F&B outlets.
- Holds subordinates accountable for established performance expectations.
- Motivates staff; provides advice and guidance as appropriate.
- Interviews, selects, hires, and retains superior employees.
- Coaches, and counsels subordinate employees
- Oversees and ensures the timely completion of employee evaluations.
- Conducts training with subordinates, both formally and informally
- Issues discipline and terminates employees as appropriate.
- Completes timely evaluations for subordinates.
- Rewards and recognizes superior performers.
- Oversees and ensures that employees work safely and follow all safety rules.
- Performs other duties as assigned
- Assists in other F&B outlets as directed
