at CITY OF MILFORD in Milford, Delaware, United States
Job Description
Job Summary: The Facilities Maintenance Coordinator plans, directs, coordinates, and oversees
all facility and ground maintenance operations.
The Facilities Maintenance Coordinator shall be committed to the mission, vision and values of
the City and demonstrate such through ethical conduct, community stewardship, individual
initiative, and responsive service. The Facilities and Maintenance Coordinator shall demonstrate
leadership, management and technical skills through effective communication and collaboration,
proper use of team resources, progressive decision-making, personal accountability, and
responsibility.
Supervision Received: Work is performed under the general supervision of Building Operations
& Refuse Supervisor.
Essential Job Functions: An employee in this position may be called upon to do any or all of the
following essential duties:
• Facilities Inspection & Maintenance: Inspects facilities daily for accessibility,
maintenance, janitorial services, and overall cleanliness; takes corrective action as
needed.
• Facilities Care & Aesthetics: Performs regular care and maintenance to keep City
facilities and grounds well maintained, properly repaired, and aesthetically
pleasing.
• Compliance & Safety: Ensures compliance with building safety, environmental, and
labor codes/regulations to provide safe facilities for employees and the public.
• Preventive Maintenance & Repairs: Plans, organizes, and manages preventive
maintenance, cleaning, and repairs for equipment, fixtures, furnishings, and
structures in all municipal-owned facilities.
• Maintenance Coordination: Coordinates maintenance and repair efforts with City
staff and external vendors/contractors.
• Facilities Management Efficiency: Identifies, evaluates, and recommends
programs—including software solutions—to improve facilities management
efficiency and customer service, and implements approved initiatives.
• Facilities Assessment & Planning: Conducts annual assessments of facility and
equipment use; prepares reports and recommendations on facilities planning,
space allocation, and cost estimates.
• Maintenance Scheduling & Issue Resolution: Develops maintenance schedules
while managing and resolving building and security maintenance issues.
• Work Order & Billing Oversight: Oversees completion of work orders and ensures
billing is processed appropriately.
• Accident Investigation & Response: Investigates accidents related to facilities and
equipment and takes immediate action to secure employees, the public, and City
assets.
• Customer Service & Reporting: Provides highly responsive customer service for
facility-related complaints and delivers supporting reports and analytics to the
Facilities Support Help Desk.
• Emergency & After-Hours Support: Works on-call and after-hours for special
events, facility/equipment updates, and weather-related emergencies; maintains
the after-hours call-in continuity manual for the Department of Public Works.
• Other Duties: Performs related work as assigned by the Public Works Director.
Essential Functions, Qualifications, & Knowledge, Skills, and Abilities (KSA) for Employment:
An employee in this class must have the following knowledge, skills, and abilities upon application:
Knowledge
• Facilities planning, directing, and controlling maintenance, construction, and design.
• Applicable Federal, State, and local laws, rules, regulations, standards, codes, and/or
statutes of assigned areas of responsibility.
• Knowledge of the building trades, mechanical trades, groundskeeping and custodial
services.
• Knowledge of electrical and mechanical systems – electric codes, plumbing codes, etc.
• Knowledge of safety practices.
• Knowledge of security practices.
• Knowledge of building management and space allocation.
Skills
• Establishes maintenance and construction standards to ensure continuous
serviceability of facilities.
• Communicates clearly and concisely, both verbally and in writing.
• Holds and/or attains a proficiency level in computer skills, including managing
databases, word processing, spreadsheets, and using maintenance software that supports
the most efficient prioritization of needs and assignment of tasks to contractors and
others in their charge.
• Goal-oriented demeanor with attention to detail.
• Interpretation and application of various laws, regulations, and rules should come easy.
• Problem-solving skills are crucial along with excellent decision-making skills.
• Use and operation of hand power tools, including maintenance practices of such
equipment and tools.
Abilities
• Plans, supervises and evaluates the work of others.
• Understands, abides, and enforces all safety rules.
• Interacts positively with the public.
