at Sharp Energy in Newark, Delaware, United States
Job Description
What makes us great...
At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.
What you'll be working on....
- Assist customers
- Collect and reconcile cash.
- Prepare daily reports and bank deposits.
- Prepare work orders to be dispatched to operational personnel.
- Print, reconcile and distribute reports and calculations.
- Perform other related functions as assigned by the District Manager or Customer Service Manager.
- Charge customer accounts for services rendered such as deliveries of propane, labor and parts.
- Issue credits and adjustments when necessary.
- Review figures to ensure proper accounts are being charged and billing is correct.
- Reconcile daily payments that are received through the mail and cash drawers.
- Reconcile all cash taken daily and prepare bank deposits.
- Receive and transmit information to and from service, installation and delivery personnel.
- Enter changes on customer's accounts
- Prepare credit history checks for prospective customers.
- Maintain customer and vendor files and store batches and reports.
- Type correspondence.
- Attend training seminars.
- Order office and computer supplies.
- Maintains good customer relations.
- Interprets, monitors and implements company policies, as they pertain to customer service.
- Involvement with Public Assistance Programs.
- Keeps abreast of any changes in documentation requirements, methods of payment and reconciliation of accounts in regards to Public Assistance programs and implements procedure for handling accounts and monies.
- Maintains and processes deposits.
- Review budgets to determine the need for increasing budget amounts.
- Assist in preparation of the customer budgets.
