Ecosystem Demonstration Specialist

at Motorola Solutions in WilmingtonWilmington, Delaware, United States

Job Description

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.Department OverviewThe primary focus of the Ecosystem Solutions Demonstration Team is to support the Software Enterprise Sales Team through the demonstration of Computer-Aided Dispatch, Records Management, Mobile Data, Field-Based Reporting, and Jail Management software as part of the overall sales process. This includes Public Safety Applications, Next Generation 911, Video Solutions, Control Center solutions, Mobile Data, and Portable Devices to federal, state, regional, local, government, and public safety agencies.Job Description
This is a customer-facing position that relies on solid presentation skills, experience with a wide variety of audiences, and a deep knowledge of various public safety agencies. Working with both customer and internal teams requires excellent interpersonal skills, leadership qualities, communication skills, and a collaborative attitude. Public Safety industry experience is expected, with specific emphasis on our ecosystem platform including Call Handling, Agency Alerting, Astro/APX,FlexComputer-Aided Dispatch, Flex Records Management, Field-Based Reporting, Jail Management software, and/or our analytical/situational awareness applications as either a customer or vendor.

The Ecosystem Demonstration Specialist will be responsible for but not limited to the following:

Conducting software product demonstrations for potential and existing customers

Providing technical assistance to sales personnel in performing product demonstrations and in answering existing prospective customer questions

Providing technical product advice and demonstration support during pre-sales discussions

Assisting sales personnel in solving complex sales support problems surrounding product capabilities and functions

Must present demonstration with energy and enthusiasm

Evaluating personal effectiveness of product demonstrations

Following defined product demonstration policies and procedures and making recommendations for improving these policies and procedures

Maintaining required level of technical expertise by performing product demonstrations and answering customer questions regarding functions and features

Providing customers and sales representatives with technical advise on pre-sales product demonstrations

Providing post-sale consulting support for the operating software products

Qualifications:

High School Diploma or equivalent

Must be willing to travel up to 75%

Seeking 4+ years of experience working in the Public Safety industry

Prior experience in law enforcement or other public safety disciplines, Instructional Technology, or Business Administration preferred; Graduate of law enforcement training academy preferred

Seeking 2+ years of technical product user experience or support experience

Specific experience with Motorola software products preferred (PremierOne, Flex and/or Command Central)

Prior experience as a law enforcement or public safety officer preferred

Experience with and an in-depth working knowledge of public safety software including Flex CAD , Flex Mobile , Flex records management software preferred

Must conduct demonstrations with enthusiasm and energy

Ability to travel frequently

Ability to lift up to 50 pounds

This position is subject to working in high security areas governed by the US Department of Justice's Criminal Justice Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $70,000 -$85,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.Basic Requirements

High School Diploma or equivalent

4+ years of public safety experience

Must be able to obtain background clearance as required by government customerTravel... For full info follow application link.

Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.