Program Manager - Benefits

at VWR International, LLC in WilmingtonWilmington, Delaware, United States

Job Description

The Opportunity:

The Program Manager - Benefits manages U.S. absence and health management programs and serves as the strategic and operational owner of absence policy standards, operating models, system alignment, and vendor oversight. The position ensures compliance, consistency, scalability, and a positive associate experience

The role acts as the primary owner of U.S. leave and disability administration, including oversight of thirdparty administrators, and leads U.S. health management initiatives such as condition management, preventive health, and wellbeing programs. Working closely with Total Rewards, HR Solutions, HR Shared Services, Legal, Finance, HR Technology, and external vendors, the role supports effective policy execution, risk management, data integrity, and alignment with Avantor's Global Benefits Administration Governance Framework.

How you will thrive and create an impact

Act as TPA relationship owner, overseeing U.S. leave and disability operations, escalations, performance, and renewals.

Identify and escalate alignment issues between policy intent, system configuration, payroll treatment, and employee communications.

Manage U.S. health management and condition programs, aligned with medical and wellness strategy.

Support communication strategy and execution for absence, leave, and health management programs, including guidance for associates, managers, and HR partners.

Maintain process documentation, training materials, and knowledge content to support consistent administration and issue resolution.

Partner with HR Shared Services, HR Technology, Payroll, and external vendors to resolve administration issues, support integrations, and improve operational effectiveness.

Analyze key absence and health metrics and provide recommendations to support decisionmaking.

Serve as a subjectmatter resource for HR teams and escalate complex issues to leadership.

Develop guidance, training, and knowledge content to support consistent execution.

Performs other duties as assigned.

What we're looking for

Bachelor's degreerequired

5+ years of progressive experience inabsencemanagement, leave administration, disability, or health & welfare benefits.

Strong working knowledge of U.S. leave programs (FMLA, ADA, STD/LTD, state leaves) and vendoradministered leave models.

Experience managing enterprise vendors and complex stakeholderenvironments.

Experience with Workday Leave and Time Off modules and HR case management tools (e.g., ServiceNow) highly preferred.

Global or multicountry benefits experience, including statutory compliance and harmonization efforts.

Strong analytical skills withabilityto interpret absence and health data trends.

Proven ability tooperateat both strategic and executional levels in a transformation environment.

Highly organized, detailoriented, and capable of managing competing priorities.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our... For full info follow application link.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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