at Hertrich Family of Automobile Dealerships in Milford, Delaware, United States
Job Description
What You'll Do:
- Deliver a professional, high-quality service experience from check-in to completion
- Greet service customers and manage inbound service calls
- Schedule appointments and communicate service timelines
- Present repair and maintenance estimates clearly and confidently
- Coordinate repair orders with Technicians and monitor workflow
- Recommend additional services when appropriate
- Support daily service operations and administrative processes (training provided to prepare you for Service Management)
- Help maintain parts inventory and enforce service policies
- Perform additional responsibilities as needed
