at RSC Landscaping Ltd in Millsboro, Delaware, United States
Job Description
Join a dynamic and customer-focused team as a Garden Center Plant Installation Coordinator, where you will play a key role in ensuring the successful installation of plant materials sold through our garden center. This position is ideal for someone who enjoys working both in the field and in a leadership capacity, coordinating projects from start to finish. The Garden Center Plant Installation Coordinator is responsible for organizing installation crews, managing project timelines, and delivering high-quality results that exceed customer expectations. If you are passionate about plants, enjoy problem-solving, and thrive in a fast-paced environment, this is an excellent opportunity to grow your career in the landscape industry.
Responsibilities
- Coordinate and manage the installation of plant materials sold through the garden center.
- Organize and direct installation crews to ensure efficient and accurate completion of projects.
- Provide clear expectations, installation notes, and job instructions to crews.
- Ensure crews understand layout, plant placement, installation standards, and any additional scope of work.
- Schedule jobs based on crew availability, material readiness, customer expectations, and weather conditions.
- Review sold plant jobs and ensure all project details are organized and ready for installation.
- Serve as the primary point of contact for customers throughout the installation process, addressing questions and concerns professionally.
- Communicate proactively with customers and internal teams before, during, and after installations.
- Visit or review installation areas to determine if additional work is needed prior to planting.
- Create quotes for small landscape enhancements or site preparation work as needed.
- Act as project manager for installation projects, coordinating labor, materials, scheduling, and field execution.
- Ensure jobs are completed on time, on budget, and according to company standards.
- Anticipate and resolve potential issues to maintain a high level of customer satisfaction.
- Comply with and enforce all safety rules and regulations.
- Perform other related duties as assigned.
