at Prestige Powder in Newark, Delaware, United States
Job Description
Position Summary
We are seeking a professional, organized, and customer-focused Administrative Assistant / Office Coordinator to support daily office operations. The ideal candidate will possess strong communication skills, excellent organizational abilities, and the capacity to work effectively with both customers and team members in a fast-paced environment.
Key Responsibilities
Answer and manage incoming phone calls in a professional and courteous manner.
Provide exceptional customer service by assisting clients, addressing inquiries, and resolving issues promptly.
Perform general administrative and clerical duties, including data entry, filing, scheduling, and correspondence.
Utilize computer software and office applications to maintain accurate records and reports.
Assist with bookkeeping and financial recordkeeping; experience with QuickBooks is highly preferred.
Coordinate and communicate effectively with employees to support office operations and workflow.
Maintain organized files, documents, and office systems.
Support management with various administrative projects and tasks as assigned.
Qualifications
Previous office, administrative, or customer service experience preferred.
Strong telephone etiquette and communication skills.
Proficient computer skills, including Microsoft Office applications.
QuickBooks experience preferred.
Excellent organizational skills with strong attention to detail.
Ability to multitask, prioritize responsibilities, and meet deadlines.
Positive attitude and ability to work effectively with customers and coworkers.
Reliable, professional, and self-motivated.
Skills and Abilities
Outstanding customer service skills.
Strong interpersonal and team collaboration abilities.
Excellent time management and organizational skills.
Ability to maintain confidentiality and professionalism at all times.
