Academic Program Coordinator, School of Nursing

at University of Delaware in Newark, Delaware, United States

Job Description

PAY GRADE: 29E

CONTEXT OF THE JOB:

Under the limited supervision of the Academic Program Manager, the Academic Program Coordinator manages the administration of the department’s undergraduate programs, serves as liaison with University faculty, staff, students, and off-campus organizations/contacts, and is responsible for the Programs, Department, and University policy applications. This position coordinates all undergraduate administrative activities across multiple academic programs, specialized record keeping and database management, and/ information gathering projects. This position monitors and analyzes enrollment data and projections. Other duties include coordination of training, assigning, recruitment, admissions administration, and checking the work of lower-level staff and functioning as the lead staff person of responsibilities relating to undergraduate academic administrative functions.

MAJOR RESPONSIBILITIES:

• Manages the daily administrative operations for SON undergraduate programs.
• Supports interpretation of University and departmental academic policies.
• Serves as the primary liaison with Registrar’s Office, Transfer Credit Office, and College of Health Sciences.
• Monitors student academic enrollment and progression in collaboration with Associate Dean of Faculty & Student Affairs, Undergraduate Program Director, Academic Program Manager, Academic Advisor, and other stakeholders to evaluate student pathways, forecast course scheduling needs, and support academic planning.
• In collaboration with the Academic Program Manager, may support general oversight, including assigning duties, training and evaluation of SON misc wage and student staff as needed.
• Assists with the coordination of undergraduate recruitment and outreach strategies, overseeing prospective and current student data, analyzing trends, and recommending data-driven improvements.
• Works closely with SON Program Directors, Academic Advisors, and students to review application and enrollment status, student academic progression, and course scheduling.
• Maintains student records and databases used to track student performance, current academic status, and graduation information. Tracks course grades for appropriate follow-through and reviews transcripts to determine if coursework and student plans of study and pre-requisites are being completed.
• Coordinates the planning, execution, and improvement of departmental undergraduate communication campaigns following UD communications best practices and policies, and in coordination with the CHS communications team. Maintains and updates information disseminated on the department’s various social media platforms; creates new content; tracks metrics and enhances student engagement.
• In collaboration with OCM, assists with developing, maintaining, and updating advising publications and undergraduate information both in print and on the web.
• Maintains comprehensive student records and performance databases, ensuring data integrity and readiness for reporting and decision-making.
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Equal employment opportunity, including veterans and individuals with disabilities.



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