at State of Delaware in Newark, Delaware, United States
Job Description
The Director of Regulatory Operations and Policy for the Division of Health Care Quality provides executive leadership and oversight for the Division’s regulatory operations, policy development, Background Check Center modernization efforts, Adult Abuse Registry operations, and compliance-related initiatives. This position is responsible for directing complex operational and regulatory functions that support public protection, workforce integrity, and health care quality across licensed health care facilities and provider settings throughout Delaware.The Director leads strategic initiatives related to the modernization and implementation of the Background Check Center, including operational planning, systems implementation, process improvement, stakeholder coordination, and policy development. The position also oversees regulatory drafting and promulgation activities, ensuring compliance with applicable state and federal laws and alignment with Division priorities and operational goals.
In addition, the Director provides administrative oversight of the Investigative Section, Adult Abuse Registry processes, and associated compliance functions, ensuring effective coordination of investigative operations, registry determinations, regulatory enforcement activities, and interagency collaboration. The position serves as a senior advisor to Division leadership on operational, regulatory, legislative, and policy matters and works closely with internal and external stakeholders to advance efficient, accountable, and responsive regulatory systems.
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JOB REQUIREMENTS for Director of Regulatory Operations and Policy
Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Two years of progressively responsible experience in regulatory operations, policy development, program administration, compliance, investigations oversight, project management, or related governmental or health care operations.
- Two years of supervisory experience.
- Bachelor’s degree in public administration, health administration, law, social work, business administration, policy, criminal justice, or a related field.
- Experience leading complex operational, regulatory, or compliance programs within government, health care, or highly regulated environments.
- Experience with regulatory drafting, policy development, or promulgation processes.
- Experience managing large-scale implementation or modernization projects, including systems or operational transitions.
- Strong project management, organizational, and process improvement skills.
- Experience coordinating across mul
