at Above Expectations in Harrington, Delaware, United States
Job Description
As the Administrative Assistant, you’ll be the steady, reliable presence that keeps our office running smoothly every day. Your work will support multiple departments, welcome new team members, and help maintain the organized, mission-driven environment that our staff and individuals depend on. In this role, you will:
Front Desk & Guest Experience
- Welcome and support staff, visitors, families, and new hires with professionalism and warmth
- Answer and transfer phone calls, screening when necessary
- Answer the door and greet visitors, ensuring a positive and organized entry experience
- Maintain the visitor log and provide front-desk coverage throughout the day
- Keep the reception area, waiting room, conference room, and kitchen clean, organized, and inviting
Administrative & Office Support
- Provide administrative assistance to HR, Finance, Program, and other departments
- Maintain filing systems; create, organize, and file documents as needed
- Retrieve information from records, emails, minutes, and other documents; prepare summaries when requested
- Respond to administrative inquiries and help resolve questions
- Assist new hires with electronic onboarding to ensure a smooth and supportive start
- Schedule meetings, manage calendars, and coordinate appointments for managers or supervisors
- Record and distribute meeting minutes or other required documentation
- Order office supplies, track inventory, and ensure essential items are always stocked
- Coordinate office equipment needs and partner with the IT department when issues arise
Document, Data, & Process Management
- Create and maintain file folders for staff, program, and administrative needs
- Obtain, distribute, and close maintenance requests for residential homes
- Obtain supply lists from group homes and ensure accurate tracking
- Receive, sort, and deliver mail
- Track and issue company equipment, ensuring logs are accurate and up to date
Events, Engagement, & Other Support
- Lead and coordinate the Events Committee, overseeing engaging activities and celebrations for both the individuals we serve and our staff.
- Receive and deliver office or home supplies as needed
- Perform light housekeeping tasks to maintain a professional office environment
- Jump in to support special projects and “other duties as assigned” to contribute to the overall success of the organization
