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RETAIL CUSTOMER SERVICE/CASH OFFICE DEPARTMENT MANAGER

at Boscovs - Concord Mall in Wilmington, Delaware, United States

Job Description

Boscov’s Sales Control/ Customer Service Desk Manager 

Experienced Sales Control/ Cash Office Managers—bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for Sales Control/ Customer Service Desk Manager to join our retail team. 

As part of a fast-paced, dynamic management team, you will supervise a team of associates to ensure they develop relationships with our customers so that each customer’s needs are met in a quick and efficient manner. Your previous management experience along with your strong organizational and customer service skills will ensure your success in this dynamic leadership role. If you are looking for a great opportunity to pursue a rewarding management career with a company known for quality and big savings, apply today! 

Job Responsibilities 
As a member of the management team, the Sales Control Manager will supervise and participate in the accountability and balancing of cash receipts and paperwork. 

Additional responsibilities of the Sales Control Manager include: 

  • Investigate & resolve discrepancies
  • Order supplies for Customer Service Desk
  • Supervise, train & coordinate Sales Control Office and Customer Service Desk
  • Accurately and efficiently completing all transactions and paperwork while adhering to company policies and procedures
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Job Posting: 1519902

Posted On: May 08, 2026

Updated On: May 08, 2026

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