at Boscovs - Concord Mall in Wilmington, Delaware, United States
Job Description
Job Responsibilities
As a Retail Sales Associate, you will build customer confidence, provide accurate information, and promote products through point of successful sale. You will be responsible for establishing professional, yet personalized rapport with each customer in order to close sales and provide the best customer experience.
Additional responsibilities include:
- Selling merchandise and providing customer service as per company standards (i.e., greet and acknowledge customers, solid product knowledge, and all other components of customer service)
- Maintaining the appearance of the selling floor
- Performing marketing activities such as opening new Boscov’s charge accounts to achieve goals set by the company
- Accurately and efficiently completing all transactions and paperwork while adhering to all company policies and procedures
- Maintaining an awareness of advertised merchandise; processing and maintaining stock by assisting in receiving, folding, straightening, and replenishing merchandise.
Job Requirements
Successful candidates for the Retail Sales Associate role should have the ability and desire to actively engage customers, sell merchandise, and provide excellent customer service.
Additional requirements of the Retail Sales Associate include:
- Prior retail sales experience and/or customer service experience, preferred
- Excellent written, verbal, and interpersonal communication skills
- Proficiency with basic math skills
- Ability to learn selling skills and to operate a POS register and telxon
- Available to work varied days and hours as work schedule requires, including evenings and weekends
