at Tunnell Companies, LP in Long Neck, Delaware, United States
Job Description
We are seeking a dedicated Customer Service Representative to join our team, providing exceptional customer service and administrative support. This role is crucial in ensuring smooth operations and enhancing the experience of our community members.
Responsibilities
- Provide administrative support to the Director of Administrative Services and the Customer Service Manager
- Deliver friendly and courteous customer service via phone, email, or in-person interactions
- Forward customer inquiries to appropriate staff members as necessary
- Process customer payments and maintain resident account information
- Schedule Community Center events and maintain the overall calendar of events
- Receive and process vehicle registrations, work requests, tree requests, and architectural approval requests
- Assist with making customer appointments and reservations at company properties
- Greet and assist prospective Home Buyers and connect them with a Sales Agent
- Assist with maintaining inventory of marketing collateral materials at the Sales Center, Model Home, and Inventory Homes
- Receive, process, and distribute mail and packages
- Perform other job duties as assigned to support office operations
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