at Tunnell Companies, LP in Long Neck, Delaware, United States
Job Description
Responsibilities
- This role is crucial in ensuring smooth operations and enhancing the experience of our community members
- Provide administrative support to the Director of Administrative Services and the Customer Service Manager
- Deliver friendly and courteous customer service via phone, email, or in-person interactions
- Forward customer inquiries to appropriate staff members as necessary
- Process customer payments and maintain resident account information
- Schedule Community Center events and maintain the overall calendar of events
- Receive and process vehicle registrations, work requests, tree requests, and architectural approval requests
- Assist with making customer appointments and reservations at company properties
- Greet and assist prospective Home Buyers and connect them with a Sales Agent
- Assist with maintaining inventory of marketing collateral materials at the Sales Center, Model Home, and Inventory Homes
- Receive, process, and distribute mail and packages
- Perform other job duties as assigned to support office operations
