at C & B Complete Cleaning Service in Frankford, Delaware, United States
Job Description
For nearly four decades, we’ve helped Delaware and Maryland residents recover from fire, water, and mold disasters. At C&B Complete Cleaning and Construction, we know that helping our community begins by helping each other. That’s why we offer competitive pay, comprehensive benefits, and a culture centered on teamwork, growth, and winning together.
We’re looking for a Mitigation Account Executive — a proactive, relationship-oriented professional who thrives in a fast-paced environment where responsiveness and follow-through drive success. If you’re motivated by closing deals, take pride in helping people through challenging moments, and can manage multiple active projects at once, this role offers both personal fulfillment and strong financial rewards.
What you’ll be doing:
This is an in-office position (M–F, 7:15 a.m.–4:00 p.m., or later as needed for customer appointments). You’ll travel locally to 2–3 appointments per day, meeting homeowners, assessing damage, and building trusted relationships that lead to action.
- Sell and estimate water and mold mitigation projects, balancing urgency with accuracy.
- Maintain an active, high-volume pipeline, following up with homeowners, adjusters, and property managers to move jobs forward.
- Coordinate and supervise mitigation teams to ensure projects meet company and customer standards.
- Review scopes and estimates in collaboration with insurance representatives.
- Manage job files, records, and documentation with precision and consistency.
- Ensure timely completion of projects that meet budget and quality expectations.
- Respond quickly to phone calls and emails to keep momentum moving.
- Participate in an on-call rotation, responding to after-hours emergencies as part of the restoration team. 1 weekday per week. 1 weekend per 6-7 weeks.
