at Sartorius North America in Wilmington, Delaware, United States
Job Description
We are seeking a dynamic Field Account Manager to oversee our Mid Atlantic territory. In this role, you will be responsible for building strong customer relationships, driving sales growth, and proactively selling the full range of our bioprocess portfolio. You'll play a key role in shaping long-term partnerships while leveraging our CRM system (SFDC) to manage sales activities and customer interactions effectively.
An essential part of this role is the active use of our CRM system (SFDC) to manage sales activities and customer interactions effectively as this tool is the foundation of our sales framework and operational sales steering, and a key enabler for this role to achieve his/her targets as well as Sartorius targets.
What you will accomplish together with us:
Promote the organization's products and services within an assigned geographic area, product range or key account to achieve sales and revenue targets
Identify new business opportunities aligned with the organization's overall market and growth strategy
Actively use SFDC to manage and document leads and opportunities, all customer interactions and sales activities ensuring that all customer and opportunity information is up-to-date and accurately entered in the CRM system
Analyze SFDC data for assigned customers to identify trends, generate customer insights and track sales performance
Actively drive newly launched innovative products and services into the marketplace and proactively follow up on the successful implementation of sales activity
Assess and analyze customer needs, generate leads, respond to customer inquiries and suggest products and services as appropriate
Develop and implement account plans and request and coordinate resources in line with the account plans
Work closely with cross functional team to create higher market perception and successful strategies to gain business from an account
Coordinate and participate in marketing activities in assigned territory
Frequently assess the potential of each customer and plan to realize it into business
Manage and build strong customer relationships for long term partnership
Evaluate customer potential and create strategies to convert opportunities into long-term business.
Build and maintain strong customer relationships for sustainable partnerships.
What Will Convince Us
Bachelor's degree in Life Sciences, Bioengineering, or a related field.
3+ years of industry experience in a customer-facing role within Biotech or Life Sciences.
Hands-on knowledge and proactive usage of SFDC and other CRM tools
Proficiency in MS Office (Outlook, Word, Excel).
Ability to travel a min of 50% in the mid-Atlantic region: (NJ, Eastern PA, & Northern DE.) and potential for up to 25% domestic and international travel
Valid driver's license
What We Value
Excellent communication, negotiation and presentation skills.
Self-motivated, energetic, and results-oriented mindset.
Ability to work independently with a strong sense of responsibility.
Strong teamwork skills and experience collaborating with cross-functional teams.
What We Offer
As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network"
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service
Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran... For full info follow application link.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
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