at Bath & Body Works in Rehoboth Beach, Delaware, United States
Job Description
Responsibilities
- Attract, hire, develop, inspire, and retain top talent
- Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues
- Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives
- Set the direction and goals for the day/shift when associates arrive for work
- Provide individual and team performance feedback and recommendations to managers
- Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge
- Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations
- Train, coach, reward, and motivate associates to improve selling and the customer experience
- Reinforce selling expectations, performance, results, and accountability with all associates
- All store positions require constant physical activity, including standing, walking, reaching, and lifting
- Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store
- Associates should be able to lift 10 pounds consistently and up to 50 pounds
- Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations
- Maintain our values, policies, and procedures
- Influence & Inspire with Vision & Purpose
- Strive to Achieve Operational Excellence
- Deliver Business Results
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