at Department of Labor in Wilmington, Delaware, United States
Job Description
Unemployment Insurance Senior Quality Control Auditor
Recruitment #082725-MABZ14-600600
Opening Date 8/28/2025 12:00:00 AM Closing Date 9/4/2025 11:59:00 PM Type of Recruitment Open Competitive Salary Yearly: $46,714.00/Min - $58,393.00/Mid Salary Plan M37 Pay Grade 13 Shift Hours 8:00am - 4:30pm Employment Type Actual Vacancy Employment Term Regular Agency DOL/Unemployment Insurance / Unemployment Insurance Location(s) Fox Valley:(4425 N Market St, Wilmington, DE, 19802) Contact Name DOL/DHR Contact Phone 302-761-8015 Telework Eligible Yes
Summary Statement - An incumbent in this class is responsible for reviewing and monitoring the work of lower level Unemployment Insurance Quality Control Auditors and for handling the most difficult cases.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Validates and approves/disapproves audit findings submitted by Quality Control Auditor staff and case coding data prior to entry into automated data base.
- Reviews completed case documents to determine and insure compliance in accordance with Quality Control methodology and that data gathered and conclusions reached are accurate and based upon a correct interpretation of applicable unemployment laws and regulations.
- Reviews case findings with Quality Control Auditor staff.
- Conducts audits in the most complex cases.
- Assists the Quality Control Manager in answering questions from staff, assigning and reviewing work and coordinating operation of unit.
Additional Posting Information
The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.
Conditions of Hire
Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
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