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Sales Support Specialist

at Capitol Building Supply, Inc in Dover, Delaware, United States

Job Description

Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.

As part of the GMS family of companies, Capitol Building Supply (CBSI), has more than 30 yard locations throughout Delaware, Maryland, Virginia, Ohio, Pennsylvania, New York, New Jersey, and the Washington, D.C. metro area. For years, builders, contractors, construction professionals and homeowners across the Mid-Atlantic region have turned to CBSI for the quality building materials they require. Through our partnership with the industry's leading construction product brands, our network of yards, and our reliable delivery service, we're able to honor our pledge to get the right products to customers as quickly and safely as possible.
For more information about our family of companies, please visit gms.com or cbsi.net.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with state and local law.


Position Summary:
The primary function of a Sales Specialist is to provide product knowledge on building materials including drywall, insulation, metal studs for drywall, ceiling systems, stucco, construction tools, construction safety items, drywall compound, and accessories for the drywall industry.
Duties & Responsibilities:
Building relationships with customers
Ability to use company computer system to enter orders
Complete sales orders and tender cash sales
Develop product knowledge to assist customers with purchases
Collaborate with Outside Sales Reps and Sales Managers to determine necessary strategic sales approaches
Overcome objections of prospective customers
Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports
Maintain customer accounts
Sales administrative tasks
Maintain accurate records of sales activity, sales, and pricing
Basic Qualifications:
High School diploma or GED required, 4 year degree preferred
Core Competencies:
Strive to do the right thing by displaying trust and integrity.
Embody the principles of servant leadership, even in a non-people management role, by puttingthe needs of others first, valuing diverse perspectives by sincerely appreciating and considering others' opinions and ideas and demonstrating a positive and humble attitude.
Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
Ability to self-manage, show initiative, be proactive, and drive results.
Communicate professionally, both verbally and in writing to coworkers and customers.
Physical Requirements:
Must be able to remain in a stationary position in an office environment 50% of the time.
Will frequently move about inside the office to access files, office machinery, etc.
Must be able to operate basic office machinery.
Must be able to communicate with team and management and be able to exchange accurate information in these situations.
Required Cognitive Skills:
Must be able to problem solve and prioritize tasks.
Must be able to manage stress depending on situations.
Must be able to multitask.
Must be able to receive and analyze information.
Must be able to quickly communicate solutions if problems occur.
Must be able to demonstrate a high degree of sound judgement.
Must be able to learn and grasp company distribution software
Benefits & Perks:
Medical, Dental, Vision, Disability & Life Insurance
Wellness Benefits
401(k) Retirement Plan
Employee Stock Purchase... For full info follow application link.

The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. The company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Job Posting: 1416080

Posted On: Jul 14, 2025

Updated On: Jul 14, 2025

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