at City of Dover in Dover, Delaware, United States
Job Description
The City of Dover is currently seeking qualified applicants for the position of Network Administrator in the Information Technology Department. The essential function of this position is to support the City’s computer network. This position is responsible for PC hardware and software, networking hardware, servers, equipment and user support. This position works independently, reporting major activities through periodic meetings. Decision making is a significant part of the job, affecting a large segment of the organization and the general public; works in a dynamic environment, responsible to assist in developing policy and practices.
Job Responsibilities
- Supervise the LAN Analysts and assigns work.
- Configures, programs, and maintains computer network equipment including but not limited to, switches, routers, firewalls, PCs, servers, VOIP telephone system, printers, and wireless networks. Configures and maintains network infrastructure.
- Manages the IT Asset Management program.
- Sets up and configures PC’s and software; troubleshoots and performs repairs on hardware and software as required; plans for system improvements.
- Configures, programs, and maintains computer network equipment including but not limited to, switches, routers, firewalls, PC’s services, telephone voice-mail system, printers, and wireless networks.
- Develops data backup and recovery plan and restores damaged or deleted data as needed.
- Plans, installs, and trains users on data and telephone system upgrades.
- Checks status of network and backup; evaluates network performance; performs network/domain maintenance such as moves, add-ons, changes, or permissions.
- Maintains and improves network security, both internal and external.
- Creates queries to retrieve & present data in organized & meaningful reports to meet criteria provided by City personnel.
- Researches, recommends, and bids computer related equipment and software.
- Recommends policy changes regarding computer usage and procedures.
- Provides training and support to computer users; develops procedural manuals as directed.
- Documents network changes/maintenance; gathers and maintains information/data to support periodic and special reports documenting activities for area of responsibility.
- Attends staff and other professional meetings to exchange information; attends in-service training and technical or professional classes, seminars, or conferences to improve technical or professional skills.
- Ability to work outside normal work hours.
