Certified Medical Assistant

at Brandywine Hundred Family Medicine in Wilmington, Delaware, United States

Job Description

Clinical:

• Preparing patients for examination, take vitals and medical histories. Assists the physician during exams
• Updates patient medical records
• Administer immunizations and flu shots
• Collect and prepare laboratory specimens Perform basic laboratory tests
• Take electrocardiograms
• Ear cleaning and irrigation Clean wounds  Schedule procedures
• Knowledge of insurance plans and requirements for prior authorizations and referrals

Administrative:

• Responsible for smooth entry and exit of the patient, welcomes and greets all patients and visitors in person and on the phone
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. Schedules and confirms appointments
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
• Responds to patients and visitor inquiries in a courteous manner
• Sorts mail and faxes and scans correspondence
• Responsible for keeping the reception area clean and organized

 Requirements: High school diploma or graduation equivalency degree (GED). CMA or nursing student preferred. Knowledge of clinical and office procedures and basic computer skills. 

Previous experience in a medical office setting is preferred.

Skills: Ability to multi-task, excellent customer service skills, proper telephone etiquette, basic computer skills.   Ability to multi task, good organization and time- management skills.  Ability to deal with potentially stressful situations in a sensitive and caring manner.  Excellent interpersonal skills, including friendliness, empathy, patience, kindness, politeness and helpfulness.  Team player.