Service Manager

at Komatsu in Laurel, Delaware, United States

Job Description

Lead the service department to ensure maximum profit and customer satisfaction. Direct the employees to work in a safe environment. Manage the department to achieve operation goals.

• Ensure the safety of the employee and work environment.
• Develop plans to achieve department goals for quality and efficiency.
• Manage accounts receivables as defined in business plan as well as manage the service department to operate within the guidelines set by our manufacturers policies and procedure.
• Ensure proper training is provided for the service technicians and service administration.
• Work with factory representatives to ensure warranty factory campaigns are completed.
• Enforce high work standards for quality and professional service.

Pay & Benefits:At Komatsu, your base pay is one part of your total compensation package. This role pays between $90,000 and $110,000. The actual offer will consider a wide range of factors, including experience and location.