Document Processor

at Randstad USA in Newark, Delaware, United States

Job Description

Name of client: CitiGroup

Title of the position(s): Document Processor

Pay rate: $18.00

Available Schedules: 

1. Friday - Monday 6 AM - 4:30 PM (Training Fri - Mon 6 A - 430 PM)
2. Tuesday - Saturday 6:30 AM - 3 PM (Training Mon - Fri 6:30 AM - 3 PM)
3. Tuesday - Saturday 3:30 PM - 12 AM (Training Mon-Fri 3:30 PM - 12 AM)
4. Tuesday - Saturday 5 PM - 1:30 AM (Training Mon - Fri 5 PM - 1:30 AM)
5. Sunday - Thursday 3:30 PM - 12 AM (Training Mon - Fri 3:30 PM -12 AM)
6. Sunday - Thursday 5 PM - 1:30 AM (Training: Mon - Fri 5PM - 1:30 AM)

Benefits: 

• Medical
• Dental
• Weekly Pay 
• Employee Discounts

Responsibilities:

•  
• Process incoming applications
  • Opening envelopes, calculate payments received, assemble documentation
  • Create batches of applications that meet the Productivity (Speed) and Quality (Accuracy) standards
  • Ensure applications have been completed accurately by customers
  • Scan each application through a scanner and then complete image reviews

Essential functions of the role:

• You may be batching (opening applications and basic data entry), scanning documents into a scanner, or working in the mailroom where applications are received. You must be flexible and able to perform any of these duties, however, the majority of employees are batching on most days. 
• You must be able to sometimes sit or stand for long periods of time/duration of a shift.
• Attention to details is very important for this position. The speed in which you perform your tasks and the overall quality of the work you perform is tracked and reported back to you.
• Our team will meet with you monthly to review your Productivity and Quality scores, so that we can help guide you to success. You must be able to take feedback and apply it back to your work.
• You must be comfortable using a computer and a basic digital tracking system
• You must be able to read and write in English at a proficient rate so that you can be set up for success in the role. 

Skills:

• Basic to Intermediate Computer Skills
• Packing Documents
• Data Entry Skills
• Basic Mental Math Skills
• Lifting up to 45 lbs
• Standing for extended period upto 10 hours

Qualifications: 

• High School Diploma / GED / College Transcript (Required)
• State Issued ID (Driver's License or ID Required)
• Birth Certificate / Passport (Required)

Orientation Dates Scheduled: August / September