at City of Dover in Dover, Delaware, United States
Job Description
Do you have what it takes to be part of our team? The City of Dover is currently seeking qualified applicants for the position of Office Assistant II. This position is to provide routine clerical support and customer service for the assigned department. This position will work under general supervision independently developing work methods and sequences.
Job Responsibilities
- Performs office tasks such as transcribing or composing and typing correspondence, maintaining/coordinating office schedules, performing research, typing reports, filing, data entry, faxing, or photocopying.
- Interacts with other departments and the public by telephone and in person; provides information, directs individuals to appropriate personnel for disposition, collects fees or other monies, processes registrations, rental permits or other paperwork, or receives and processes customer complaints.
- Processes incoming and/or outgoing mail; opens, time stamps, sorts, and distributes mail to appropriate personnel or departments; assists with preparation of special mailings and/or stuffing of bills and inserts.
- Sorts, indexes, and files office materials; checks reports, records, plans, forms, and/or other data for clerical accuracy, completeness, and conformance with established regulations and procedures.
- Compiles information from various sources for records and reports; performs routine computations and maintains and updates departmental records and logs; performs research for information requests as required.
- Maintains inventory of office supplies; orders replacement materials as required.
- Attends business meetings to exchange information and/or take minutes; prepares meeting packets as required.
- Assists staff with flyers, rosters, mailings, notices and mass emails as needed.
- Processes calls for the Grounds Department, reports all concerns and complaints from residents.
- Performs other duties as assigned.
