Desktop Support Technician

at Insight Global, LLC in Wilmington, Delaware, United States

Job Description

Job Description

A global manufacturing company is seeking a highly qualified Desktop Support Technician to support multiple sites in Wilmington, DE. This individual support employees at both Lab and R&D environments and in their corporate headquarters and will be responsible for a wide range of end user support. This is an ongoing, extending contract and requires 5 days a week onsite between sites in Newark, DE and Wilmington, DE.

Day to Day responsibilities:

Configure of the Lab/Analytical Computers to operate in the new environment:

Physical Connection to firewall

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

- 5+ years of IT support experience (end user, desktop)

- Experience with Microsoft operating systems: Windows XP/7 & Windows 10.

- Experience with Microsoft Office software – Office 2010, 2013 Office365

- Strong hardware support experience – PC’s, printers, scanners

- Basic understanding of Network support and maintenance

- Strong troubleshooting, problem solving, and documentation skills

- Excellent customer support skills and the ability to interface with technical and non-technical teams

- Ability to work independently as needed – Desktop/ IT support experience in a Lab or R&D environment

- Understanding of Firewalls

- Server and desktop integrated applications knowledge null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.