Manager of Transaction Tax Compliance

at Lumen in Dover, Delaware, United States

Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Transaction Tax Manager to lead North America transaction tax and EMEA VAT to include tax reporting, tax compliance, tax accounting and providing tax support to internal teams.

The Main Responsibilities

+ Manage the outsourced transaction tax compliance, including EMEA VAT.

+ Manage the business license compliance function.

+ Assist team with tax support for the customer care team involving tax inquires and tax estimates on sales.?

+ Manage tax exemption process within the tax organization.?

+ Manage the tax account reconciliations for the transaction tax accounts.

+ Help with Use Tax / purchasing calculations, perform research and provide Audit support as needed.

+ Assist team in supporting tax and revenue reporting requirements for the ERP upgrade and completing testing support for the new tax data warehouse. .

+ Assist with the management of tax and revenue reporting needs from the new ERP system for the Tax team.?

+ Look for initiatives that create efficiencies and cost savings by improving systems or methods both within and outside the Tax Department.

+ Research and keep abreast of changes in federal, state, and local tax laws and help to implement legislative, tax, and judicial developments to ensure tax policy is in accordance with the law.

+ Work on projects and ad-hoc assignments as assigned.

What We Look For in a Candidate


+ Bachelor’s degree in Accounting, Finance or related field with Accounting degree preferred.

+ Strong technical working knowledge of SAP or other ERP system, Vertex and billing systems.

+ Strong technical knowledge of sales/use tax.

+ Minimum 5 years transaction tax experience or the equivalent in training and education (e.g. CPA or Master’s in Tax).

+ Excellent communication and interpersonal skills; ability to successfully communicate within tax group and with other organizations.

+ Strong organizational and analytical skills.

+ Ability to prioritize work and meet deadlines.

+ Ability to manage multiple projects and tasks.

+ Supervisory experience.


+ CPA or Master’s Degree in Taxation.

+ Familiarity with indirect taxation in the telecommunications industry.

+ Proficient computer-related skills (e.g. Excel, Alteryx, Power BI, etc.).


The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

Location Based Pay Ranges

$94420 – $125890 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$99390 – $132510 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$104360 – $139140 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$109330 – $145770 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 332577

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline


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Job Posting: JC257252855

Posted On: Mar 23, 2024

Updated On: May 12, 2024

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