Access Coordinator, Oupatient Neurology, Newark

at Christiana Care Health System in Newark, Delaware, United States

Job Description

ChristianaCare's Medical Group is looking to hire a Full-Time Access Coordinator to support the Outpatient Neurology practice at HCCC in Newark.

The Access Coordinator is responsible for obtaining benefits and precertification/prior authorizations for imaging, testing and medications. The Access Coordinator will join a fantastic interdisciplinary team consisting of our physicians, APCs, registered nurses, and frontline staff.

This role will require some flexibility to travel to a different location, either Middletown or Whitehall, as needed.

Delivering health, not just health care is our promise to our community. Be a part of an organization that makes a difference and impacts the lives of each other and the communities we serve through our commitment of being excellent today and even better tomorrow.

Work Schedule:

Monday to Friday: Day shift

No weekends/holidays

Great Opportunity for Work-Life Balance

Key Responsibilities:

Monitor and prioritize incoming patient orders.

Obtain authorization via payor website or by phone.

Verify patient's insurance benefits

Update patients on reason for denial.

Regularly follow up with the status of the authorization.

Initiate appeals for denied authorizations.

Evaluate portions to be paid and notify the patients of their deductibles and co-insurance amount.

Contact the referring office to obtain any referrals required.

Gather information needed to complete the prior authorization and contact patients as needed to obtain additional information.

Performs daily operational duties such as insurance verification/pre-authorization, utilizing Powerchart, Soarian, Revenue Cycle and insurance web-site systems.

Performs other related duties as required .

Benefits & Incentives:

Full Medical, Dental, Vision, Life Insurance, etc.

Two retirement planning offerings, including 403(b) with company contributions.

Generous paid time off with annual roll-over and opportunities to cash out.

12 week paid parental leave.

Tuition assistance

Incredible Work/Life benefits including annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

High School Diploma

At least 2 years prior authorization experience preferred.

Familiar with medical terminology

Possess professional phone etiquette.

Ability to apply good verbal and written communication.

Interested candidates should attach an updated copy of their resume during the application process.

Why ChristianaCare:
ChristianaCare is rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America's 50 Best Hospitals and continually ranked among the nation's best by U.S. News & World Report, Newsweek and other national quality ratings.

EEO Statement:

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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Job Posting: 1243868

Posted On: Feb 26, 2024

Updated On: Mar 01, 2024

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