Strategic Accounts Manager

at Eastern Lift Truck Co., Inc in Newark, Delaware, United States

Job Description

Eastern Lift Truck Co. Strategic Account Manager WHO ARE WE? Eastern Lift Truck Co. a leader in forklift sales and service for over 50 years, was built on the motto "We're Known for Good Service." We provide excellent sales and service in all areas of the Material Handling Industry including Lift Trucks, Compactors and Balers, Commercial Dock and Doors, and Allied Solutions. WHY WORK HERE? At Eastern Lift Truck Co. we know that the employees are the 'heart and soul' of the company. We seek out the best talent and offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel! THE OPPORTUNITY! ***MUST HAVE 5+ YEARS SELLING MATERIAL HANDLING EQUIPMENT*** The Strategic Account Manager will play a critical role in building relationships with significant customers. Our ideal candidate will ensure customer satisfaction and be able to identify new opportunities to increase sales. This individual will represent our company, interact with major customers, and ultimately be responsible for achieving sales quota and strategic account targets. Additionally, internally this position will provide a territory Account Manager with advancement within our sales structure. An Account Manager that currently manages 1 to 2 accounts in their assigned territory receiving 20 or more trucks per year per customer with a minimum of 3 customers (or 2 accounts with 30 or more trucks per year) in their existing territory with the option to add accounts doing business with ELT outside of current territory. Provide the Account Manager 12-15 additional accounts to prospect into that we are NOT conducting business with currently that we know purchase 20 or more trucks per year. If you have excellent communication skills with a customer service attitude, we would like to meet you! PRIMARY RESPONSIBILITIES: Manage our key accounts portfolio (vetting, qualifying, shelving) Achieve assigned strategic account objectives Establish strong, long-term customer relationships Communicate with major clients on a regular basis and respond to specific RFQ's/RFP's Suggest solutions and innovative ideas to meet company initiatives and consumer demands Handle challenges unique to large volume customers in a timely and effective manner working through the dealer network Act as the liaison between Strategic Customers and HYG Dealer Network Identify and approach new potential Strategic Customers Monitor sales performance metrics Prepare monthly, quarterly and annual reports and forecasts REQUIREMENTS: *MUST HAVE 5 Years of experience as a Material Handling Equipment Selling professional with demonstrated ability to handle customer profiles with sizeable fleets*. Solid sales experience in B2B environment Hands on experience with CRM software and Account Management Systems Understanding of sales performance metrics An ability to address customer requests in a timely manner Excellent communication and interpersonal skills with an aptitude for building strong client relationships Strong negotiation skills with a problem-solving attitude Availability to travel as needed BS degree in Sales, Business Administration, Business Management, Logistics or relevant field BENEFITS INCLUDE: Company car with fuel card Company cell phone Medical, Dental, and Prescription Plan. 401k with partial company match Short- & Long-Term Disability Basic and Supplemental life insurance policies Paid vacation and comp days Paid holidays "Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets" Eastern Lift Truck Co., Inc is an Equal Opportunity Employer
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Job Posting: 1218474

Posted On: Dec 01, 2023

Updated On: Dec 17, 2023

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