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Account Director Senior - UCC Sales

at Lumen in Dover, Delaware, United States

Job Description

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Account Director Senior – UCC Sales is responsible for driving business development and consultative solutioning for accounts that lead to the expansion and growth of specialized unified communication and collaboration solutions. The position should offer thought leadership and shape holistic collaboration solutions to meet customer needs (cloud calling/PBX, meetings, while leveraging our enablement services and Lumen’s other assets). Accountable for the coordination and strategy on assigned key account(s) and responsible for the development and implementation of the pursuit account plan. This position is responsible for leading collaboration transformation conversations including customer-facing discovery, consultation, and strategy discussions, preparing proposals aligned with customer business and user experience goals while also working closely with the overall assigned account team and market leadership

The Main Responsibilities

+ Drives business development responsibilities as an overlay sales role including solution creation, solution offering and end to end sales motion. Demonstrates a balance of strategic and tactical thought leadership.

+ Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.

+ Serves as a thought leader in your area of specialization and as a business partner to local market sales leadership and associated account owners to whom you are an overlay sales resource in assigned market.

+ Provides input to sales management about trends and changes taking place within the customer’s organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.

+ Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.

+ In-depth knowledge on a specific products and/or services. Interaction with Product management for nonstandard / custom requirements based upon customer needs.

What We Look For in a Candidate

+ 10+ Years of industry sales experience.

+ Knowledge and understanding of the collaboration industry’s competitive landscape, and more specifically, experience selling software as a service in the collaboration technology space, including cloud calling/PBX, meetings technologies, and voice preferred.

+ Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.

+ Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.

+ Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.

+ Experience with Salesforce preferred.

Compensation

The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

Location Based Pay Ranges

$119700 – $149625 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$126000 – $157500 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$132300 – $165375 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$138600 – $173250 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 331772

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :

119700

Salary Max :

173250

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

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Job Posting: JC251464772

Posted On: Nov 19, 2023

Updated On: Dec 04, 2023

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