Quality Assurance Lead

at JPMorgan Chase in Wilmington, Delaware, United States

Job Description

Discover the satisfaction of combining your experience, passion, and leaderships skills to impact the future of our global business. As an experienced professional in Quality Assurance, you’ll manage our high-performing Quality Assurance teams’ efforts across multiple projects. You’ll ensure that our technology solutions not only work as they should, but meet our customers’ needs. If you enjoy collaborative problem solving, then this position is a great fit. Working with talented developers, managers, and business partners, you’ll uncover solutions for a wide range of quality issues. You’ll also facilitate the implementation of manual and automated test scripts, and develop, coordinate, communicate, and enforce testing schedules and critical deliverables. With your understanding of the firm’s strategies and business of specific products and broader financial markets, you’ll find the right balance between risk and speed-to-market, and encourage your team to do the same.

Job responsibilities

+ Participate in the full development life cycle, working within broadly defined parameters, including estimation, test plan execution and software quality needs.

+ Writing and executing test plans, designing, and developing test tools, debugging and reporting code bugs and pushing quality upstream.

+ Develop and maintain automated scripts and manual regression test plans for a variety of interfaces. Develop and maintain automation frameworks consisting of functional libraries while adhering to coding standards. Provide test progress report with metrics to project stakeholders.

+ Assists in planning, scheduling, and implementing automation projects. Monitors automation projects and ensures that projects are completed on schedule and within budget.

+ Analyzes scripts and performs code reviews of automated scripts. Reports results of automated scripts in test management tools. Provides updates on automation progress and custom reporting as requested.

+ Develops automation strategies that will enhance test execution, manual test coverage and the consistency of regression testing.

+ Provides training and technical assistance to members of the automation team. May assist with training on software enhancements. May cross-train and mentor less experienced QA team members.

+ Evaluate current procedures and practices for accomplishing the assigned work functions objectives to develop and implement improved procedures and practices and to ensure compliance with required standards

Required qualifications, capabilities, and skills

+ 8+ years of Quality Assurance industry experience with significant experience leading multiple software development testing efforts.

+ Bachelor’s degree in information technology or related field, or equivalent combination of education and experience, preferred.

+ Comprehensive knowledge of testing methodologies and application debugging from a technical and business perspective, automation testing tools, custom framework, and SQL scripts.

+ Agile Testing Experience in an agile development environment (e.g., SCRUM/XP/Kanban) with experience writing acceptance criteria for user stories.

+ Good Object-Oriented programming background.

+ Proficiency to define highly complex automated test cases and scenarios.

+ Knowledge and experience Continuous Integration/ Continuous Deployment using Jenkins, JMeter, SOAP UI, Rest API, Jira, Confluence, SharePoint.

+ Ability to work in a fast-paced dynamic team-oriented environment and meet aggressive deadlines and handle multiple and complex project.

+ Awareness on TDD, BDD methodologies is a critical success factor

+ The test lead would be expected to be hands on and should be able to demonstrate thought leadership on a complex & critical application which has multiple low latency and high throughput APIs

Preferred qualifications, capabilities, and skills

+ Working knowledge of Database, ability to write basic SQL queries a plus.

+ Experience with defect tracking/management software and the ability to formulate metrics.

+ Knowledge with performance and load testing tools to include (but not limited to) JMeter, LoadRunner is a nice to have.

+ Strong knowledge and proficiency with Microsoft Office suite of applications (Word, Excel, PowerPoint, Outlook).

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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Job Posting: JC251107787

Posted On: Nov 12, 2023

Updated On: Feb 12, 2024

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