at Lumen in Dover, Delaware, United States

Job Description

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions. This desk-based position, with limited field engagement, will target mostly new logo acquisition and development through well-supported sales and prospecting motions.

The Main Responsibilities

+ Desk-based prospecting, selling and account management into assigned customers to meet assigned monthly sales quotas.

+ Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc.

+ Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call.

+ Proactively solve sales challenges and customer obstacles.

+ Effectively navigate company systems and tools to provide customers with timely quotes, follow up.

+ Engage internal resources and support personnel to provide an exceptional customer experience.

+ Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue.

+ Leverage the broader sales resource eco-system to drive high impact opportunities.

+ Work with urgency through all aspects of the sales cycle through closing.

+ Maintain updated sales stages and accurate notes in

+ Provide activity reports as required. Forecast and commit monthly sales volume accurately.

+ Attend assigned meeting and participate in all company training requirements. Constantly advance efforts and ways to improve performance towards personal development.

+ Enhance and develop knowledge of new technologies and selling points to build strong career and serve as effective resource to your customers.

+ Create and maintain account plans as required.

What We Look For in a Candidate

+ Up to 3+ years sales experience, experience selling similar products a plus. Results-oriented.

+ Strong communication, written and presentation skills.

+ Ability to build new relationships. Highly motivated and ambitious. Works well when presented with challenges. High energy and positive.

+ Anxious to learn and grow professionally. Coachable and can easily take direction.

+ Customer experience focused.

+ Proficiency in MS Office and social media. Web-conferencing skills.

+ Experience in and LinkedIn.

+ Work daily with integrity and follow the Lumen Unifying Principles.


The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

Location Based Pay Ranges

$38390 – $47985 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$40410 – $50505 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$42430 – $53040 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$44450 – $55560 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next

Requisition #: 331696

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page ( . Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or © free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

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Job Posting: JC250940667

Posted On: Nov 09, 2023

Updated On: Dec 04, 2023

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