Pick Up & Delivery Supervisor

at Old Dominion Freight Line in New Castle, Delaware, United States

Job Description

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.

Old Dominion Freight Line is currently looking for a Pick up & Delivery Supervisor to join our OD Family Culture. Our P & D Supervisor is responsible for supervising drivers while coordinating the timely pickup and delivery of shipments in a fast-paced environment within the local operation to meet department/shift and service center standards for safety, quality, efficiency, cost, service and delivery. The supervisor must complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM’s) and exception forms. Constantly uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with drivers/associates, customers and team members verbally and through other computer operating systems.

Responsibilities:

+ Monitor and evaluate the safety of each employee and/or driver on a daily basis

+ Manages, assigns and supervises pickups and deliveries to employees in the area to ensure proper utilization of employees, equipment, loading and unloading while meeting OD and customer expectations

+ Manages all driver work schedules and time off request

+ Closely works with the Operations Manager/Ast. SC Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives

+ Provide analyses, suggestions and ideas for the improvement of operations within the shift, department and facility

+ Complete the various company and government forms utilized in freight movement such as shipping manifests, freight bills, inter-terminal movement forms (ITM’s) and exception forms

+ Constantly uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with drivers/associates, customers and team members verbally and through other computer operating systems

+ Provides positive and constructive feedback to employees on a continual basis regarding ROI, MPH, Stops Per Hour, return shipments, missed shipments, delivery/pick up errors, overall productivity, etc. This also includes handling disciplinary action as needed at the discretion of the supervisor

+ Ensure compliance with local state, federal, federal safety regulations, as well as OSHA compliance, and DOT compliance

+ Ensures that pickups and deliveries are made to minimize missed pickups while working within DOT hours of service regulations

+ Schedules pick up and deliveries to ensure freight arrives back at the service center to meet schedules

+ Operates AS400 system, BLU system, DYMS, ERSI and any other computer/internal freight monitoring systems used within the company to monitor freight movement

+ Ensures, when practical, that shipments are head loaded or through loaded to destination at initial pick up

+ Conducts shift meetings as needed

+ Make quick and informed decisions based on the schedules and communicates schedule to affected employees

+ Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists

+ Comprehends and ensures compliance with company and government regulations.

+ Works regularly scheduled shift as well as another shift/s as needed. Must be available to work depending upon customer pick up and deliveries scheduled

+ Interacts with customers via phone and email

Qualifications:

+ High School Diploma or equivalent. Some College preferred.

+ Bachelor’s degree preferred

+ 2 years working operations experience preferably in the transportation industry

+ Supervisory experience preferred

+ Working knowledge of AS400, Microsoft Office, DYMS and BLU systems

+ Knowledge of general DOT regulations

+ Good verbal and written communication skills

Working Days:

Monday,Tuesday,Wednesday,Thursday,Friday,

Working Shift:

Shift and hours to be determined.

Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:

+ Health, Dental & Vision Benefits

+ Short Term & Long Term Disability

+ Flex Spending Accounts

+ 401(k) Retirement Plan

+ Life Insurance

+ Wellness Program

+ Credit Union access, Vacation & Holiday

+ “Birthday Holiday” who doesn’t love some extra attention on their Birthday?

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).