at JPMorgan Chase in Newark, Delaware, United States
Job Description
As a Central Control Services CORE and Firm wide Control Initiatives Associate in the HR Control Management Team you will be responsible for implementing programs and processes with a strong change management plan, and engaging HR partners in the most efficient and value add manner. In doing this you will work closely with other control functions (i.e., Regulatory, Compliance, Legal, Internal Audit, etc.) to manage the overall HR Risk Profile, and play a part of identifying, escalating, monitoring, and measuring operational risk in accordance with firm wide operational risk programs, processes, and all reporting requirements. Working within the broader HR Control Management organization you will be part of a team that drives a continuously evolving risk and control agenda with a strong framework aligned to the business goals of the HR Function and the firm.
Job Responsibilities:
+ Drive a consistent, efficient, and well-organized Control Management end-to-end process and program framework for the Compliance & Operational Risk Evaluation (CORE) program, which can be leveraged and deployed by the HR Control Management Team for the HR organization; understand and inform Control Managers on changes to CORE Standards & Procedures.
+ Work closely with the Control Managers to develop appropriate engagement model and approach (Email, Learning Sessions, Workshops, etc.) for new/existing control initiatives and program development and changes where HR Leader engagement is needed, to maximize efforts and minimize disruption as much as possible.
+ Work closely with Firm wide control teams and partners to ensure accuracy and compliance with control program and process requirements. Support the business to execute Firm wide Control Initiatives to ensure HR is compliant with firmwide Policy, Standards, and Procedures.
+ Maintain, update, and communicate changes in HR tools used to manage the CORE program and Firm wide Control Initiatives in line with minimum control standards requirements
+ Develop and maintain robust reporting/analytics and scorecards to monitor progress, report status to executives, and manage team effectiveness in setting and meeting against Control Management goals
+ Programs you will cover may include (but not limited to): Compliance & Operational Risk Evaluation (CORE), Qualitative Operational Risk Assessment (QORA), Public Private Designations (PPD), PAD and Window List Restrictions, Consecutive Leave, E-Communications Surveillance, Tooling and Estimation Governance, Compliance Risk Assessment (CRA), Operational Risk Summary (ORS), Material Risk Inventory (MRI).
Required qualifications, capabilities, and skills:
+ Excellent organizational skills, and proven ability to prioritize and efficiently complete assignments while maintaining the highest quality
+ Ability to think globally and understand implications beyond project specifics
+ Exceptional problem-solving skills as well as the ability to create logical and realistic solutions under tight deadlines
+ Strong interpersonal, and collaboration skills, with the ability to successfully engage a broad range of business partners across various business segments and key support functions, to achieve goals
+ Project management, analytical and communication skills are key with the ability to directly address conflicts and escalate issues where appropriate
+ Detail oriented, with a highly disciplined approach to process and quality control. Attention to detail and quality is critical in this role
+ excellent change management, decision making, problem solving, and teamwork skills
+ Identifying and recommending opportunities for process improvement and simplification through automation .
Preferred qualifications, capabilities, and skills:
+ Bachelor’s degree or equivalent experience required
+ 3+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
+ Knowledge of HR Product, P
