at Robert Half in Newark, Delaware, United States
Job Description
Description
Customer Service Representative Openings!
Robert Half is in need of an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Newark, Delaware region and is a short-term contract / temporary employment opportunity.
What you get to do every day
- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
- Manage incoming telephone calls
- Field and send written business correspondence
- Deliver outstanding, friendly customer service in a timely fashion
Requirements – Expertise in Call Center Customer Service- Customer service experience
- Work Orders experience
- Proficiency in data entry
- Strong communication skills and able to receive criticism well
- Ability to interact effectively with internal and external partners and clients/customers
- Excellent customer service and office administrative skills
- Supportive, positive attitude with a professional demeanour applied to all tasks
- Ability to navigate multiple computer systems and applications
- 2+ years’ experience of proven performance in a goal-driven & customer-focused environment desired
- Microsoft Office experience preferred
- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly- Ability to recognize, evaluate, and resolve problems effectively
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service ‘champion’, we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .
