Access Coordinator

at Christiana Care Health System in Newark, Delaware, United States

Job Description

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values ofLoveandExcellenceand are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition.

Primary Function:
We are currently seeking a Full-Time Access Coordinator for Main Admitting. The schedule is 3:00PM-11:30PM and you will be required to work every 3rd weekend and every 3rd holiday.  This role promotes patient and physician satisfaction through proactive patient access activities. This individual will collaborate with physicians/offices, patients and interdepartmental staff to ensure a seamless delivery of patient care and appropriate fiscal management of the encounter.

Principal Duties and Responsibilities:

Performs daily operational activities (registration/verification) as associated with accurately and efficiently managing patient encounters.

Registration of encounters as dictated to meet the clinical/fiscals need of the patient and institution.

Maintains a solid working knowledge base of third party specifics relative to area of practice.

Coordinates patient care activities with insurance companies, care managers and physician office staff to minimize financial risk and maximize delivery of patient care.

Performs assigned work safely, adhering to established safety rules and practices.

Reports any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors in a timely manner.

Education and Experience Requirements:

Associate degree in Business/Medical related field.

Two years experience in a medical, financial or marketing institution.

Previous insurance or third party experience is preferred.

Ability to manage multiple software/websites simultaneously.

An equivalent combination of education and experience may be substituted.

Working Conditions:

Sit, stand or walk most of the day in a hospital/office environment.

Communicate with patients, family members at bedside.

Stand and carry a notebook (small laptop).

Interdivisional travel as necessary.

May be exposed to potential biohazards found in healthcare institutions.

Christianacare Offers:

Collaborative and team focused environment

Full Medical, Dental, Vision, Life Insurance, etc.


Generous paid time off

EEO Statement:
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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Job Posting: 998576

Posted On: Jul 05, 2022

Updated On: Jul 07, 2022