Service Technician III

at Solenis, LLC in Wilmington, Delaware, United States

Job Description

Service Technician III
Job Locations

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Solenis is a leading global producer of specialty chemicals, focused on delivering sustainable solutions for water-intensive industries, including the pulp, packaging paper and board, tissue and towel, oil and gas, petroleum refining, chemical processing, mining, biorefining, power, municipal, and pool and spa markets. The company's product portfolio includes a broad array of water treatment chemistries, process aids and functional additives, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact and maintain healthy water. Headquartered in Wilmington, Delaware, the company has 47 manufacturing facilities strategically located around the globe and employs a team of over 6,000 professionals in 120 countries across five continents. Solenis is a 2021 US Best Managed Company.

For additional information about Solenis, please or follow us on social media.



The primary resource who performs routine testing and monitoring at the customer site including data entry and contributes to service report preparation
Interfaces with the customer to understand any issues with chemicals or equipment
Manages product inventory at the customer including deliveries to process units and offloading to customer tanks Adjusts chemical feed levels to meet optimal chemical performance based on routine testing and monitoring; Delivers chemical and compiles trial data at the customer site
Alerts the site manager or support engineer of any problems or opportunities with the customer and begins to troubleshoot issues
Conducts expanded testing of process variables to identify dosage improvements or mechanical impacts
Specs out, sets up, maintains and troubleshoots monitoring and feed equipment
Works with the site team and customers to ensure optimal program performance.




High School Diploma or GED equivalent
Ability to work in an industrial environment: exposure to heat/cold, industrial noise, etc.
Must be able to lift 50lbs
Proficient mechanical/electrical knowledge.
Capacity to assess data and make application adjustments to maintain system performance.
Proficiency in MS Office programs (Word, Excel)
Good interpersonal communication skills
Strong troubleshooting skills
Strong work ethic
Extremely high safety awareness- Ability to complete safety training, follow safety policies and work in a safety-oriented manner.
Positive attitude
Team player
At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

For the protection of our employees, customers, and community, as a condition of employment, all new hires must be fully vaccinated or in the process of obtaining full vaccination against COVID-19 and must provide proof of vaccination prior to starting employment with the company unless a valid exemption applies. A new hire will be considered to be in the process of obtaining full vaccination if they have received at least one dose of a COVID-19 vaccine prior to their start date and have agreed to become fully vaccinated in a timely manner thereafter.


Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at 1-888-756-2701.

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Job Posting: 996799

Posted On: Jul 01, 2022

Updated On: Jul 31, 2022