Menu

Business Control Manger - Software License Compliance Issue

at Bank of America in Newark, Delaware, United States

Job Description

Business Control Manger – Software License Compliance Issue Management

Charlotte, North Carolina;Atlanta, Georgia; Addison, Texas; Jacksonville, Florida; Denver, Colorado; Jersey City, New Jersey; Newark, Delaware; Chicago, Illinois

Job Description:

Position Summary

The Business Control Manager is a member of the Software License Compliance (SliC) team within the Global Technology Change and Third Party team and reports to the Software License Compliance Executive. The primary goal of the SLiC team is to mature the Bank’s processes and tools to ensure software license compliance to contractual requirements and the team is focused on identifying, escalating, monitoring, and preventing commercial software risk. This role will manage the portfolio of issues and risk reduction efforts (AIAIs, SIAIs, RIAIs, JDIs) and will be responsible for timely remediation and quality evidence submission.

Responsibilities of the role include, but are not limited to:

+ Drive a culture of operational excellence and risk management

+ Plan, organize, monitor, and ensure appropriate controls for timely completion of projects and strategic deliverables

+ Own remediation of risk reduction efforts through action plan execution, including partnering with action step owners outside the SLiC team, as appropriate

+ Understand policies, standards and processes that interact with the Software License Compliance team and establish partnerships with peers and external business partners to ensure changes align to bank standards and create a cohesive solution with partnering organizations (Global Procurement, Enterprise Architecture, Enterprise Vendor Management, CIO tech teams, etc.).

+ Engage with Quality Assurance, issue governance and risk partners within the BMRC organization to ensure SLiC issues are managed with rigor and in compliance with BMRC expectations throughout the issue lifecycle

Required Skills & Abilities:

+ Project management, organizational and time management skills

+ Strong written and verbal communication skills with ability to tailor message to audience

+ Able to forge strong relationships with internal and external partners, be a visible representative of the team in multiple forums, navigate effectively in a matrixed environment, and influence at all levels of the organization

+ Demonstrated business acumen with ability to think strategically and execute tactically

+ Independently driven, high bias for action

+ Intellectual curiosity and strong critical thinking

+ Ability to prioritize competing demands and proactively complete work in a fast-paced environment

+ Unafraid to challenge the status quo and identify innovative solutions

+ Ability to operate and lead with calm and composure when dealing with the unknown, challenging situations or time sensitive events

+ Comfortable navigating ambiguous situations with an ability to quickly resolve issues and deliver on expectations

+ Microsoft SharePoint and Office skills, including Excel proficiency and strong PowerPoint skills

+ Strong analytical skills

+ Strong attention to detail

Desired Skills & Abilities:

+ Experience running large programs •

+ Knowledge of Global Technology and Global Operations organizations and functions

+ Knowledge of Bank of America’s issue management process

+ Knowledge and experience with risk control programs

+ Knowledge of or industry experience in Software Compliance and/or Software Asset Management

+ Problem solving training and experience such as operational excellence, Six Sigma or Lean Manufacturing; certification a plus

+ PMP certification

Job Band:

H4

Shift:

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Position Summary

The Business Control Manager is a member of the Software License Compliance (SliC) team within the Global Technology Change and Third Party team and reports to the Software License Compliance Executive. The primary goal of the SLiC team is to mature the Bank’s processes and tools to ensure software license compliance to contractual requirements and the team is focused on identifying, escalating, monitoring, and preventing commercial software risk. This role will manage the portfolio of issues and risk reduction efforts (AIAIs, SIAIs, RIAIs, JDIs) and will be responsible for timely remediation and quality evidence submission.

Responsibilities of the role include, but are not limited to:

+ Drive a culture of operational excellence and risk management

+ Plan, organize, monitor, and ensure appropriate controls for timely completion of projects and strategic deliverables

+ Own remediation of risk reduction efforts through action plan execution, including partnering with action step owners outside the SLiC team, as appropriate

+ Understand policies, standards and processes that interact with the Software License Compliance team and establish partnerships with peers and external business partners to ensure changes align to bank standards and create a cohesive solution with partnering organizations (Global Procurement, Enterprise Architecture, Enterprise Vendor Management, CIO tech teams, etc.).

+ Engage with Quality Assurance, issue governance and risk partners within the BMRC organization to ensure SLiC issues are managed with rigor and in compliance with BMRC expectations throughout the issue lifecycle

Required Skills & Abilities:

+ Project management, organizational and time management skills

+ Strong written and verbal communication skills with ability to tailor message to audience

+ Able to forge strong relationships with internal and external partners, be a visible representative of the team in multiple forums, navigate effectively in a matrixed environment, and influence at all levels of the organization

+ Demonstrated business acumen with ability to think strategically and execute tactically

+ Independently driven, high bias for action

+ Intellectual curiosity and strong critical thinking

+ Ability to prioritize competing demands and proactively complete work in a fast-paced environment

+ Unafraid to challenge the status quo and identify innovative solutions

+ Ability to operate and lead with calm and composure when dealing with the unknown, challenging situations or time sensitive events

+ Comfortable navigating ambiguous situations with an ability to quickly resolve issues and deliver on expectations

+ Microsoft SharePoint and Office skills, including Excel proficiency and strong PowerPoint skills

+ Strong analytical skills

+ Strong attention to detail

Desired Skills & Abilities:

+ Experience running large programs •

+ Knowledge of Global Technology and Global Operations organizations and functions

+ Knowledge of Bank of America’s issue management process

+ Knowledge and experience with risk control programs

+ Knowledge of or industry experience in Software Compliance and/or Software Asset Management

+ Problem solving training and experience such as operational excellence, Six Sigma or Lean Manufacturing; certification a plus

+ PMP certification

Shift:

1st shift (United States of America)

Hours Per Week:

40

Learn more about this role

Full time

JR-22060183

Band: H4

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Philip Hughston

Referral Bonus:

0

Colorado pay and benefits information

Colorado pay range:

$112,000 – $162,800
annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors,

To view full details and how to apply, please login or create a Job Seeker account
How to Apply Copy Link

Job Posting: JC217569258

Posted On: Jul 01, 2022

Updated On: Aug 11, 2022